Operations Program Manager

2 weeks ago

Thane, India Newleap Nestor Full time

The Operations Executive – Founder’s Office acts as a strategic support to the Founder, ensuring smooth execution of key business initiatives, pilot projects, and cross-functional operations. The role combines project execution, process management, analytical problem-solving, and on-ground coordination to drive business outcomes across departments.Key Responsibilities (KRAs)Project & Process ExecutionDrive day-to-day operational initiatives and pilot projects under the Founder’s guidance.Track project milestones, report progress, and flag delays proactively.Cross-functional CoordinationLiaise between business heads, marketing, operations, finance, and HR teams to ensure timely execution.Prepare review decks, business updates, and progress summaries for leadership meetings.Business Analytics & ReportingTrack key business metrics (sales, productivity, costs) and prepare MIS dashboards.Identify process bottlenecks and suggest efficiency improvements.Vendor & Partner SupportAssist in vendor evaluation, negotiation support, and performance tracking for pilot or strategic projects.Founder Assistance & Strategic SupportManage Founder’s operational priorities, meetings, and follow-ups.Support in planning and execution of new initiatives, market visits, and audits.Key Performance Indicators (KPIs)% of assigned projects delivered on time and within budgetReduction in process turnaround time (%)Accuracy and timeliness of reports/MISCost optimization achieved through process improvementsStakeholder satisfaction score (internal teams & vendors)Candidate ProfileGraduate / MBA (preferably in Operations, Business, or Retail Management)2–5 years of experience in operations, program management, or business coordinationExcellent analytical, communication, and execution skillsHands-on with Excel, PowerPoint, and business reporting toolsSelf-starter with high ownership and ability to thrive in a dynamic environment

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