Back Office Operations
3 weeks ago
Company Overview
Goel Power Engineers LLP, established in 1965, is a renowned manufacturer of high-quality diesel generator sets, located in Mumbai, India. With a team of experienced professionals, we excel in sophisticated electrical projects, providing exceptional products and services within the engines and power transmission equipment manufacturing industry.
Job Overview
We are seeking a Junior Back Office Operations professional to join our Mumbai team. As a full-time position, you will support our back-office operations, ensuring smooth and efficient processes. The ideal candidate should have 1 to 3 years of relevant experience working in back-office roles.
Qualifications and Skills
- Proficiency in data entry to ensure accurate and efficient input of business-related information across various platforms (Mandatory skill).
- Expertise in customer relationship management (CRM) software to manage and streamline client interactions and data effectively (Mandatory skill).
- Experience with document management systems for organizing, storing, and retrieving company documents (Mandatory skill).
- Strong command of Microsoft Office Suite, including Word, Excel, and PowerPoint, for preparing and managing office tasks.
- Familiarity with enterprise resource planning (ERP) systems to aid in the integration and management of business processes.
- Excellent time management skills to prioritize tasks and meet deadlines efficiently in a fast-paced environment.
- Strong problem-solving capabilities to identify challenges and propose effective solutions within back-office operations.
- Meticulous attention to detail for reviewing and completing tasks with precision and accuracy.
Roles and Responsibilities
- Maintain and update company databases and systems to ensure data accuracy and accessibility for various departments.
- Provide administrative support to ensure efficient operation of the back-office functions.
- Assist in developing and implementing operational policies to streamline processes and enhance productivity.
- Collaborate with team members to coordinate and improve internal communications and workflow management.
- Monitor and manage inventory levels, placing orders as needed to prevent shortages and maintain supply levels.
- Support the sales and customer service team by managing documentation and providing required information.
- Prepare and reconcile reports and records as needed, supporting financial and operational planning.
- Ensure confidentiality when handling sensitive company information and adhere to company policies and procedures.
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