Associate- Complaints Customer Service
3 weeks ago
Roles and Responsibilities
Key Responsibilities: -
One with 3-5 years of customer grievance handling experience Own and Manage Customer Complaints, follow up, tracking and resolution with pre-defined time and quality standards To Supervise & Handle customer escalation issues, maintaining TAT, sound customer communication, etc. Coordinated with internal and external stakeholders to provide speedy resolution and bring across customer delight Problem solving attitude towards customer queries by understanding first the customer's concerns; selecting and explaining the best solution to solve the problem over mails/calls expediting correction or adjustment; following up with various departments to ensure quick resolution Accountable for External / Internal Audits for the Team Familiar with RBI, NCH portal for complaint reporting & resolution Aware of Internal Ombudsman Mechanism-
Customer Service Associate
2 days ago
Delhi, Delhi, India International Travel House Limited Full timeJob OverviewWe are seeking a highly skilled Customer Service Associate to join our team in the mobility operations domain. The ideal candidate will be responsible for ensuring a seamless rental experience, managing bookings efficiently, and providing expert recommendations on our fleet, protection items, and additional services.Key Responsibilities:Provide...
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Customer Service
3 weeks ago
Delhi, Delhi, India White Force Full timeJob Description: Requirements: Should be able to connect with decision makers of the other corporate companies and should generate leads.Capable of handling outbound & Inbound calls and explain the productCandidate should have good communication skills.Candidate should be able to resolve customer complaints via phone, email, mail, or social mediaShould...
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Customer Service Manager
1 day ago
Delhi, Delhi, India Fusion Finance Ltd Full timeAbout UsFusion Finance Ltd is a leading non-banking financial company (NBFC-MFI) in India, established in 2010. We provide customized financial services to underprivileged women entrepreneurs, operating in 20 states with over 1,100 branches and assets under management (AUM) exceeding INR 10,000 Crores.Our mission is to make a positive impact on society by...
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Customer Service Support Manager
2 weeks ago
Delhi, Delhi, India Fusion Finance Ltd Full timeCompany Profile:Fusion Finance is an Indian NBFC – MFI set up in 2010 which provides financial services with customized solutions to the unbanked and underprivileged women entrepreneurs belonging to the economically and socially deprived sections of the society. Operating in 20 states covered by 1100+ branches with AUM of over INR 10,000 Crores. Fusion has...
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Customer Service Support Manager
2 weeks ago
Delhi, Delhi, India Fusion Finance Ltd Full timeCompany Profile:Fusion Finance is an Indian NBFC – MFI set up in 2010 which provides financial services with customized solutions to the unbanked and underprivileged women entrepreneurs belonging to the economically and socially deprived sections of the society. Operating in 20 states covered by 1100+ branches with AUM of over INR 10,000 Crores. Fusion has...
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Customer Service Support Manager
7 days ago
Delhi, Delhi, India Fusion Finance Ltd Full timeCompany Profile:Fusion Finance is an Indian NBFC – MFI set up in 2010 which provides financial services with customized solutions to the unbanked and underprivileged women entrepreneurs belonging to the economically and socially deprived sections of the society. Operating in 20 states covered by 1100+ branches with AUM of over INR 10,000 Crores. Fusion has...
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Customer Service Specialist
3 weeks ago
Delhi, Delhi, India Light Up Beauty Full timeCompany Description Light Up Beauty is a skincare company based in the Greater Delhi Area, India, known for its innovative and trendsetting skincare formulations. The company utilizes cutting-edge ingredients like THD Ascorbate, New Zealand Glacial Clay, Rice Water Concentrate and Soap Free Cleansers, as well as superfoods for exceptional results. Light Up...
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Customer Service
3 weeks ago
Delhi, Delhi, India White Force Full timeJob Description: DocOnline's vision is to make healthcare available everywhere for everyone at anytime and anywhere. How? Through a combination of steadily increasing Internet presence as well as computer intelligence, we can create a healthcare plan available to all people on their terms.DocOnline believes in providing an amicable and flexible work...
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Customer Service Support Manager
2 weeks ago
Delhi, Delhi, India Fusion Finance Ltd Full timeCompany Profile: Fusion Finance is an Indian NBFC – MFI set up in 2010 which provides financial services with customized solutions to the unbanked and underprivileged women entrepreneurs belonging to the economically and socially deprived sections of the society. Operating in 20 states covered by 1100+ branches with AUM of over INR 10,000 Crores. Fusion...
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Associate
2 weeks ago
Delhi, Delhi, India International Travel House Limited Full timeJob Overview:We are looking for a dynamic and customer-focused Associate / Sr. Associate to join our team in the mobility operations domain. The ideal candidate will be responsible for ensuring a seamless rental experience, managing bookings efficiently, and providing expert recommendations on our fleet, protection items, and additional services. If you...
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Customer Service
2 weeks ago
Delhi, Delhi, India RankBloc Services Full timeJob DescriptionCompany OverviewRankBloc Services is a digital marketing agency dedicated to helping businesses boost their rankings and enhance their online presence. We believe in translating clicks into customers and conversations into conversions. With a team of dedicated professionals, we strive for digital excellence and offer endless growth...
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Customer Service
3 weeks ago
Delhi, Delhi, India RankBloc Services Full timeCompany OverviewRankBloc Services is a digital marketing agency dedicated to helping businesses boost their rankings and enhance their online presence. We believe in translating clicks into customers and conversations into conversions. With a team of dedicated professionals, we strive for digital excellence and offer endless growth opportunities for our...
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Customer Support Associate
1 week ago
Delhi, Delhi, India Mobishastra Technologies LLC Full timeJob DescriptionAbout the job_Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApps Business API, businesses can easily engage with their customers in real-time at scale Send multiple WhatsApp messages, automate notifications, and provide...
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Customer Service
2 weeks ago
Delhi, Delhi, India Fabilicious Fashion Full timeJob description Location: Remote / Work from Home Job Type: Full-TimeAre you passionate about fashion and e-commerce? Do you have a keen eye for detail and excellent customer service skills? Join Fabilicious, a premium Indian wear e-commerce store, as a Customer Service & E-Commerce Operations AssociateYour Role Will Include: Providing exceptional customer...
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Customer Service
5 days ago
Delhi, Delhi, India Fabilicious Fashion Full timeJob descriptionLocation: Remote / Work from Home Job Type: Full-TimeAre you passionate about fashion and e-commerce? Do you have a keen eye for detail and excellent customer service skills? Join Fabilicious, a premium Indian wear e-commerce store, as a Customer Service & E-Commerce Operations AssociateYour Role Will Include: Providing exceptional customer...
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GM-Customer Service
3 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...
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Customer Service Manager Lead
7 days ago
Delhi, Delhi, India Fusion Finance Ltd Full timeAt Fusion Finance Ltd, we are seeking a seasoned professional to lead our Customer Grievance team. The ideal candidate will have a strong background in customer service and experience managing teams.About the RoleThis is a challenging role that requires excellent communication skills, problem-solving abilities, and leadership qualities. The successful...
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Associate
2 days ago
Delhi, Delhi, India International Travel House Limited Full timeJob Overview: We are looking for a dynamic and customer-focused Associate / Sr. Associate to join our team in the mobility operations domain. The ideal candidate will be responsible for ensuring a seamless rental experience, managing bookings efficiently, and providing expert recommendations on our fleet, protection items, and additional services. If you...
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Associate
2 days ago
Delhi, Delhi, India International Travel House Limited Full timeJob Overview:We are looking for a dynamic and customer-focused Associate / Sr. Associate to join our team in the mobility operations domain. The ideal candidate will be responsible for ensuring a seamless rental experience, managing bookings efficiently, and providing expert recommendations on our fleet, protection items, and additional services. If you have...
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Customer Service Representative
2 weeks ago
Delhi, Delhi, India BeatO Full timeJob DescriptionWe are looking for a Customer Service Representative to join our team and provide exceptional support to our customers. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience.Role & Responsibilities- Responsible for answering customer queries through various...