Network Security

1 week ago

Mumbai, India Sattrix Information Security Full time

Device Management (IDM) Support Engineers – L1, L2 & L3

Location: Chennai, Hyderabad and Mumbai


IDM (Skills required):

  1. Forcepoint - DLP
  2. RSA
  3. FIM - Trellix/Tripwire
  4. Seclore
  5. PIM - Arcon / Cyber Arc
  6. Email - O 365 - Defender


Open Positions:

L3 - Device Management Support Engineer / SME

  • Experience: 10–12 years (Minimum 7 years in Security Operations, Architecture & Device Management)
  • Skills: Advanced knowledge in security architecture, incident response, automation (Ansible, APIs), leadership, and stakeholder coordination
  • Education: B.E. / B.Tech / MCA
  • Certifications: CISSP, CISM, CEH, CISA, ITIL, COBIT, ISO 27001

L2 - Device Management Support Engineer

  • Experience: 4–6 years (Minimum 5 years in Security Device Management)
  • Skills: Strong understanding of security tools, monitoring, automation, and escalation handling
  • Education: B.E. / B.Tech / MCA
  • Certifications: CEH, CISM, ITIL, COBIT, ISO 27001

L1 - Device Management Support Engineer

  • Experience: 2–4 years (Minimum 1 year in Security Device Management)
  • Skills: Basic networking & OS concepts, hands-on with security tools, good communication, ticket handling, and SOP documentation
  • Education: B.E. / B.Tech / MCA
  • Certifications: Entry-level security certifications preferred


Key Technical Skills (All Levels):

  • Networking: Firewalls, TCP/IP, Routing, Packet Analysis
  • Operating Systems: Windows, Linux, Ubuntu
  • Security Tools: WAF, EDR, DLP, DAM, NAC, FIM, IRM, SIEM/SOAR, IAM (PIM, RSA), Secure Web Gateway, Active Directory
  • Information Security Concepts: OWASP Top 10, CIA Triad, Vulnerability Management, Hardening
  • Automation: Scripting, Ansible, REST APIs


Additional Skills:

  • Experience in incident, change, and problem management
  • Documentation: SOPs, dashboards, RCA, reports
  • Strong communication skills (written and verbal)
  • Stakeholder coordination (L2/L3)
  • Team leadership and mentoring (L3)


If you're ready to work with cutting-edge security technologies, drive security operations, and grow your expertise, we want to hear from you. Apply now or refer someone in your network.


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Kirti Rustagi

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