Salesforce Architect
3 weeks ago
Job Description : Salesforce Architect.
Location : Pune.
Company Overview :
Founded over 15 years ago, we are a trusted messaging leader for businesses worldwide.
We serve customers across industries, including contact centers, financial services, higher education, retail, staffing, and wellness.
Our commitment :
We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.
About the Role :
- We are seeking a highly skilled Salesforce Architect to join our dynamic team.
- This individual will play a critical role in designing and implementing Salesforce solutions, ensuring best practices in architecture, security, and integration.
- With a deep understanding of the Salesforce ecosystem, this role will drive technical excellence and support business growth through robust CRM solutions.
Roles and Responsibilities :
- Collaborate with the functional team to determine optimal solutions (declarative vs.programmatic vs.
AppExchange, etc.
- Provide expertise in Salesforce Security Compliance and Review.
- Lead integration strategies, including API management, Web Services (SOAP, REST, Bulk, Metadata, Streaming), and data migration.
- Design and implement Salesforce-based solutions, ensuring alignment with business objectives.
- Support architectural decisions for various product areas and integrated solutions.
- Develop custom applications using Apex, Visualforce, and Lightning components.
- Analyze new requirements/change requests from a techno-functional standpoint and provide end-to-end solutions.
- Architect custom solutions, ensuring they align with business goals.
- Estimate and plan solution implementations for project pursuits.
- Guide internal and external development teams on technology choices and best practices.
- Provide expertise in resolving critical project/product issues.
- Document solution designs and collaborate with stakeholders for continuous improvement.
- Mentor junior team members and conduct design/code reviews in line with best practices.
- Communicate project status according to the project communication plan.
- Act as the escalation point for technical challenges and end-to-end solution implementation.
Qualifications and Skills :
Education :
- Bachelor's or Master's degree in Computer Science, Software Engineering, or related fields.
Experience :
- 8+ years in Salesforce architecture, implementation, and consulting roles.
- Proficiency in Apex, Visualforce, Lightning components, Process Builder, Workflows, and API integrations.
- Strong understanding of Salesforce architecture, security, authentication (SSO, OAuth), and compliance.
- Hands-on experience with Salesforce Shield Platform Encryption, Portals, Communities, and CTI technologies.
- Experience with XML, SQL, HTTP/HTTPS, and EAI processes.
- Salesforce certifications such as Certified Technical Architect (CTA) or B2C Solution Architect are highly valued.
Good to Have :
- Strong background in cloud computing solutions, strategy, and implementation.
- Experience with large-scale enterprise software projects and multi-tenant computing environments.
- Familiarity with ANT, Eclipse tools, and various implementation methodologies.
Key Result Areas :
- Onboarding and Implementation Cycle.
- Customer Happiness Score.
Why Join Us ?
- Be at the forefront of Salesforce-driven business transformation.
- Collaborate with dynamic teams to deliver innovative CRM solutions.
- Opportunity to make a direct impact on product development and customer success.
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