Lead Software Engineer-AIOPS Team

3 weeks ago

Bengaluru, Karnataka, India New Relic, Inc. Full time
Lead Software Engineer-AIOPS Team Lead Software Engineer-AIOPS Team Lead Software Engineer Req ID FY|R&D|#7 Location(s) Bangalore, India; Hyderabad, India; Your opportunity If you are driven by innovation, passionate about technical excellence, and ready to lead a team of exceptional engineers, apply now for the position of Lead Software Engineer at New Relic. Let's embark on an exciting journey of innovation and technical advancements togetherAt New Relic, we provide businesses with a state-of-the-art observability platform, leveraging advanced technologies to deliver real-time insights into the performance of software applications and infrastructure. As a company at the forefront of the industry, we enable organizations to monitor, analyze, and optimize their systems to achieve enhanced reliability, performance, and user experience. Join us in our mission to revolutionize observability and empower businesses in today's dynamic digital landscape. Team description: AIOPS team, where you'll pioneer innovative solutions for predicting, detecting, and resolving incidents. You'll be at the vanguard of enhancing system reliability and fostering continuous improvement in a dynamic tech environment. Our team is dedicated to developing cutting-edge products within the New Relic Observability Platform ecosystem. We empower DevOps, SRE, and on-call team members to manage incidents swiftly and effectively by generating meaningful, timely, and enriched violations and notifications. Our goal is to assist our customers in maintaining low MTTR and ensuring high system availability. What you'll do Drive the design, development, and enhancement of core features and functionalities of our observability platform, leveraging cutting-edge technologies to deliver scalable and reliable solutions Act as a subject matter expert, guiding and mentoring a team of talented software engineers to achieve technical excellence and deliver high-quality code Collaborate with cross-functional teams to design and implement robust, scalable, and efficient systems that meet the demands of our growing customer base Stay ahead of industry trends and emerging technologies, constantly researching and experimenting with innovative solutions to enhance our observability platform Work closely with product managers, designers, and stakeholders to translate business requirements into technical solutions, advocating for best practices and promoting a collaborative work environment Be proactive in identifying and addressing performance bottlenecks, applying optimizations, and maintaining the stability and availability of our platform Encourage a culture of continuous learning, improvement, and innovation within the engineering team, sharing knowledge and promoting professional growth This role requires Bachelor's degree, software development, engineering, or a related technical field 4+ years of experience as a technical lead for a team of at least 5 engineers 8+ years of experience working as a software engineer working in Java and/or Go with a strong computer science background and an aptitude for learning new languages quickly Demonstrated experience in designing, developing, and maintaining large-scale software systems, utilizing modern programming languages and frameworks Proven ability to lead and mentor a team of software engineers, guiding them towards technical excellence, and ensuring the delivery of high-quality code Strong understanding of scalable distributed systems and microservices architecture, with the ability to design and implement solutions that meet performance and scalability requirements Passion for exploring new technologies and finding creative solutions to complex problems, keeping up with industry trends and advancements in observability and related domains Excellent collaboration abilities, with the capacity to work effectively with cross-functional teams, present ideas, and communicate technical concepts clearly Keep up to date with technologies - AWS/Azure/GCP, serverless, Docker, Kubernetes among others Bonus points if you have Contribution to open source projects Experience working with or building GraphQL schemas Experience building and maintaining high throughput pipelines and distributed systems Experience working on an Observability product, especially in the SaaS vendor space

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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