Site Reliability Engineering Manager

Good-day,

We have immediate opportunity for Senior Site Reliability Engineer.

Job Role: Senior Site Reliability Engineer

Job Location: Synechron ( Bengaluru/ Pune)

Experience- 10 to 15 years

Notice : Immediate Joiner

About Company:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honoured with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 13,950+, and has 52 offices in 20 countries within key global markets. For more information on the company, please visit our website or community.

Diversity, Equity, and Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

JOB DESCRIPTION

Experience & qualifications:

10 to 15 years of IT experience with hands on experience in CICD pipeline, DevOps tools & site reliability practices.

Excellent database knowledge with indexing, performance tuning and query optimization skills

Excellent skills in Linux , networking and firewall configurations.

Experience in production monitoring systems

Experience in DevOps tools like Docker, Git, Kubernetes etc.

Experience in DevOps - infrastructure as code, containerization, and automation of infrastructure provisioning

Experience in studying and suggesting improvements on application workload efficiency.

Strong admin level experience in application monitoring tools like Splunk.

Strong configuration experience in job scheduler tools like Control M or Autosys

Experience in collaborating with multiple teams to understand and improve application performance

Preferably from payments and cards domain.

Very good understanding of version control systems like GitHub.

Excellent knowledge of ITIL version 4 with thorough understanding of problem management life cycle, root cause analysis and permanent resolution, change management & incident management process.

Job roles & responsibilities

• Automate software build and deployment processes.
• Build CICD pipeline development that are tailor made as per needs & requirements of the environment.
• Takes accountability for permanent resolution of recurring issues within defined SLAs
• provide technical solutions to complex issues working with solution architects.
• Identify system bottlenecks in terms of Operating System , Database and network, work with the infrastructure teams for permanent resolution for the same.
• Work closely with infrastructure managers, system architects on improving platform stability, and robustness.
• Understands existing change implementation process for upstream systems and proposes improvement ideas.
• Work on improving system reliability with key parameters like Latency, traffic, errors & saturation.
• Understands end user issues and liaise with Partners & stakeholders (internal and external) to co-ordinate on permanent resolution for business user pain points.
• Study existing manual support processes , propose automated solutions to enhance productivity and save manual efforts.
• Review of DR exercise processes and provide recommendations to reduce any outage events during the exercises.
• Building monitoring systems that alerts on symptoms rather than on outages
• Review knowledge base like standard operating procedures , wiki page articles for content quality and guide team on constantly updating with live cases.
• Study and implement measures to enhance system availability .

To expedite the application process, I would appreciate it if you could provide the following information at your earliest convenience:

1. Tentative Date to Join (if selected):
2. Current Location:
3. Preferred Location:
4. Current Salary:
5. Expected Salary:
6. Reason for Change:
7. Total Experience:
8. Relevant Experience:
9. Share official email confirmation of Notice Period or Last Working Day :
10. Primary Skills (Hands-on):
11. Secondary Skills:

Please send your updated resume to my email at amol.upade@synechron.com or reach out to me via WhatsApp at 9322922764.