Senior Site Reliability Engineer

2 weeks ago

Hyderabad, Telangana, India Pinnacle Technology Partners Full time

Senior Site Reliability Engineer (SRE) - Mission-Critical SaaS Cloud Products

Key Responsibilities

Reliability and Performance Management

  • Design, implement, and maintain highly available, scalable, and resilient cloud-native architectures for mission-critical SaaS products.
  • Develop and implement SLOs, SLIs, and SLAs to measure and improve service reliability.
  • Continuously optimize system performance and resource utilization across multiple cloud platforms.
  • Fine-tune and optimize application performance by analyzing code, traces, and database queries.

Incident Management and Troubleshooting

  • Lead incident response efforts, effectively troubleshooting complex issues to minimize downtime and impact.
  • Reduce Mean Time to Recover (MTTR) through proactive monitoring, automated alerting, and efficient problem-solving techniques.
  • Conduct thorough Root Cause Analysis (RCA) for all major incidents and implement preventive measures.

Observability and Monitoring

  • Design and implement end-to-end observability solutions across distributed systems.
  • Develop and maintain comprehensive monitoring strategies using tools like ELK Stack, Prometheus, and Grafana.
  • Create and optimize product status dashboards to provide real-time visibility into system health and performance.

Automation and Infrastructure as Code (IaC)

  • Implement Infrastructure as Code practices using tools like Terraform.
  • Develop and maintain automated deployment pipelines and CI/CD workflows.
  • Create self-healing systems and automate routine operational tasks to reduce manual intervention.

Cloud-Agnostic Architecture

  • Design and implement cloud-agnostic solutions that can operate efficiently across multiple cloud providers.
  • Develop expertise in event-driven architectures and related technologies (e.g., Apache Kafka, EventHub, Redis, MongoDB Atlas, IoT Hub).
  • Implement and manage containerized applications using Kubernetes across different cloud environments.

Continuous Improvement

  • Regularly review and refine operational practices to enhance efficiency and reliability.
  • Stay updated with the latest industry trends and technologies in SRE, cloud computing, and DevOps.
  • Contribute to the development of internal tools and frameworks to support SRE practices.

Requirements

  • Must live in Hyderabad
  • Must be able to work on-site 2-3 days a week.
  • Strong knowledge of cloud platforms such as Azure and their associated services.
  • Expertise in observability tools (e.g., ELK Stack, Dynatrace, Prometheus).
  • Proficiency in containerization technologies such as Docker and Kubernetes.
  • Understanding of event-driven architecture and database technologies (e.g., MongoDB Atlas, Azure SQL, PostgreSQL).
  • Proficient in IaC tools such as Terraform and GitHub Actions.
  • Strong programming skills in one or more languages (e.g., Python, .NET, Java).
  • Solid understanding of networking concepts, load balancing, and security best practices.

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