Current jobs related to Call Handler - Bengaluru, Karnataka - Dentalcare Group Ltd

  • Vulnerability & Incident Handler

    2 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description:In today's rapidly evolving digital landscape, the ability to effectively manage cybersecurity vulnerabilities and incidents is critical to maintaining organizational trust and operational integrity. We are seeking a highly skilled Vulnerability & Incident Handler to serve as the coordinator for all cybersecurity incident and vulnerability...

  • Urgent Search Cert Leader

    1 week ago

    Bengaluru, Karnataka, India Schneider Electric Full time

    Description - ExternalAbout Schneider ElectricSchneider Electrics purpose is to empower all to make the most of our energy and resources bridging progress and sustainability for all We call this Life Is On Our mission is to be your digital partner for Sustainability and Efficiency We drive digital transformation by integrating world-leading process and...

  • Specialist, Cyber Security

    2 weeks ago

    Bengaluru, Karnataka, India Fiserv Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Heating Air Conditioning Service Technician

    2 weeks ago

    Bengaluru, Karnataka, India GLOBE CONSULTANT Full time

    CLIENT INTERVIEW IN KOLKATA ON 16TH SEPTEMBER.CALL US AT 7003998858 for more details.A renowned company of Saudi Arabia is looking for HVAC TECHNICIANSfood,accommodation and transportation provided.Position Summary:The HVAC Technician is responsible for the installation, maintenance, troubleshooting, and repair of heating, ventilation, and air conditioning...

  • Security Operations Center Analyst 3 Days Left

    3 weeks ago

    Bengaluru, Karnataka, India Tekskills Inc. Full time

    Job DescriptionJob Title: SOC AnalystLocation: Bangalore, KA (WFO)Skill Required: SOC Incident handler L3Experience: 6-9 yearsDrive is on next weekJob Description:- Minimum 5+ years of experience- Use Case Development: Knowledge of organizational risks and threats to design relevant and effective detection rules.- Log Sources: Understanding log formats,...

  • Security Operations Center Analyst

    1 week ago

    Bengaluru, Karnataka, India Tekskills Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role: Security Operations Center (SOC) AnalystJob Location: Bangalore, KAWork Mode: (Hybrid/WFO)Skill Required: SOC Incident handler L3Experience: 6-9 yearsMinimum 5+ years of experienceJob Description:Use Case Development: Knowledge of organizational risks and threats to design relevant and effective detection rules.Log Sources: Understanding log...

  • HVAC Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeHeating Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: HVAC Specialist">This is an exciting opportunity to work as an HVAC Specialist, responsible for installing, maintaining and repairing heating ventilation and air conditioning systems. The ideal candidate will have a proven track record of ensuring that all HVAC equipment operates efficiently safely and in compliance with industry standards.">Key...

  • Senior iOS Lead Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Hashone Careers Full time

    We are seeking this Sr.iOS Lead Engineer to serve as the technical anchor to lead a squad to success in this high-impact program. This role demands deep technical expertise of legacy and modern engineering practices and iOS mobile engineering and development experience, with an emphasis on scalable architectures, performance, security, concurrency, and the...

  • Lead iOS Developer

    2 weeks ago

    Bengaluru, Karnataka, India Hashone Careers Full time

    We are seeking this Sr. iOS Lead Engineer to serve as the technical anchor to lead a squad to success in this high-impact program.This role demands deep technical expertise of legacy and modern engineering practices and iOS mobile engineering and development experience, with an emphasis on scalable architectures, performance, security, concurrency, and the...

  • IT Operations Manager

    2 weeks ago

    Bengaluru, Karnataka, India Spaulding Ridge Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.At Spaulding Ridge, we believe all business is personal. Core to our values is...

Call Handler

4 weeks ago

Bengaluru, Karnataka, India Dentalcare Group Ltd Full time

Location: Nagarbhavi, Bengaluru

Job Overview: 

The Patient Care Coordinator / Call Handler is responsible for delivering excellent patient service through effective communication, efficient appointment booking, and proactive diary and patient management.

This role plays a vital part in the patient journey, serving as the first point of contact for both NHS and private patients, and supporting the smooth daily operation of the clinic or dental practice.

Responsibilities:

  • Answer incoming calls from NHS and private patients promptly and professionally, handle queries, provide information regarding services offered, clinician availability, and appointment slots. 
  • Make outbound marketing or referral follow-up calls as required. 
  • Accurately book appointments for both NHS and private patients using practice management systems. 
  • Clearly communicate the difference between NHS and private services regarding treatement options, eligibilit and costs.
  • Document call outcomes, patient concerns, and any escalations in designated tracking systems

Qualifications:

  • 0-1 years of experience in a call handling or front-of-house role in a healthcare or dental environment preferred. 
  • Excellent verbal and written communication skills. 
  • Proficient in using practice management systems and CRMs (e.g., SOE, Dentally, or similar). 
  • Strong organizational skills with attention to detail. 
  • Ability to multitask and stay calm under pressure. 
  • Knowledge of NHS and private treatment structures is highly desirable. 
  • Customer service-focused with a patient-first approach. 

Please feel free to share your CV to TalentManager@dental-careers.uk or Whatsapp me on +91 9632830854.