Senior Quality Assurance Manager
17 hours ago
Key Responsibilities :
- Quality Assurance Strategy & Leadership.
- Define and implement QA processes, automation frameworks, and best practices tailored to healthcare products.
- Drive test planning, execution, and automation strategies to ensure scalability, security, and compliance.
- Collaborate with product managers, developers, and business analysts to integrate quality into the entire SDLC.
- Champion a shift-left testing approach, embedding quality early in the development lifecycle.
- Foster a data-driven quality culture, leveraging analytics to improve test effectiveness, defect trends, and product stability.
- Product Mindset & Engineering Collaboration.
- Partner with Product Management to ensure QA strategies align with the product roadmap and customer needs.
- Define product-centric quality metrics that reflect user impact, performance, and reliability.
- Work closely with engineering teams to optimize testing in microservices, cloud-native architectures, and API-first designs.
- Advocate for continuous testing and CI/CD practices, ensuring frequent, high-quality releases.
- Encourage user experience-driven testing, focusing on customer workflows, accessibility, and performance.
- Team Management & Stakeholder Collaboration.
- Lead and mentor a team of QA analysts and automation engineers, fostering a culture of continuous improvement.
- Collaborate with cross-functional teams to drive product testing strategies, defect management, and release readiness.
- Establish and track KPIs such as quality metrics, defect density, and test automation coverage to measure product quality.
- Test Automation & Performance Engineering.
- Develop and implement automated testing frameworks for healthcare applications.
- Oversee performance, security, and integration testing for APIs, EDI transactions (X12), and healthcare workflows.
- Utilize tools like Selenium, Postman, JMeter, TestNG, Cypress, or other industry-standard automation frameworks.
- Collaborate with product engineers to implement automated quality gates, ensuring seamless integration of automated tests in CI/CD pipelines.
- Continuous Improvement & Innovation.
- Stay updated with emerging technologies, AI/ML in testing, and industry trends in healthcare product quality.
- Recommend process improvements, risk-based testing approaches, and AI-driven automation to enhance efficiency.
- Experiment with AI-powered testing tools to improve test coverage, predictive defect analysis, and self-healing automation scripts.
Mandatory Skills :
- 15+ years of QA experience, with at least 3+ years in a leadership role.
- Strong expertise in the US Healthcare Payer domain.
- Experience in testing products within healthcare compliance and regulatory frameworks.
- Hands-on experience with test automation, performance testing, and security testing.
- Expertise in CI/CD pipelines, DevOps practices, and cloud-based testing (AWS, Azure, or GCP).
- Strong understanding of Agile methodologies and shift-left testing approaches.
- Excellent leadership, communication, and problem-solving skills.
Good-to-Have Skills :
- Experience with AI-driven test automation frameworks.
- Certifications such as ISTQB, CSTE, SAFe Agile, or healthcare compliance certifications.
- Experience with HL7, FHIR, and interoperability testing.
Skills :
- Software Testing, Functional Testing, Healthcare, Manual Testing.
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