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Operations Head

1 month ago

Bengaluru, Karnataka, India Rooman Technologies Full time
Job Description

Operations Head – DDU-GKY Project

Position Title: Operations Head – DDU-GKY Project
Location: Delhi/Bengaluru

Job Overview

The Operations Head will oversee the end-to-end execution of the Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY) project, ensuring compliance with guidelines, timely delivery of milestones, and high-quality training and placement outcomes. The role requires strategic leadership, operational excellence, and effective liaising with stakeholders to drive project success from inception to closure.

Key Responsibilities

  1. Project Planning and Execution
  2. Develop and implement action plans, budgets, and timelines for DDU-GKY project deliverables.
  3. Oversee the setup and operationalize training centers and hostels per DDU-GKY SOPs.
  4. Manage mobilization, candidate registration, batch creation, and training delivery on platforms like Kaushal Bharat.
  5. Team Management
  6. Recruit, train, and lead a multidisciplinary team, including state heads, MIS, quality, and placement staff.
  7. Assign tasks, conduct regular progress reviews, and ensure team alignment with project goals.
  8. Quality Assurance
  9. Ensure compliance with DDU-GKY guidelines, SOPs, and notifications across all project phases.
  10. Conduct regular inspections of training centers, hostels, and facilities (e.g., CCTV, biometric attendance, equipment).
  11. Monitor training quality, OJT, and placement outcomes, addressing deviations promptly.
  12. Stakeholder Liaison
  13. Coordinate with State Rural Livelihood Missions (SRLMs), District Project Management Units (DPMMUs), and government officials.
  14. Build and maintain relationships with vendors, private sector partners, and funding agencies.
  15. Represent the organization in Project Appraisal Committee (PAC) meetings and qualitative appraisals.
  16. Documentation and Reporting
  17. Manage project documentation, including due diligence reports, SFs, and ERP portal updates.
  18. Submit timely reports to SRLMs and other stakeholders, ensuring transparency and accountability.
  19. Project Closure
  20. Oversee project closure activities, including final financial reconciliation, asset handover, and report submission.
  21. Ensure all contractual obligations are met and stakeholder approvals are secured for project sign-off.
  22. Strategic Initiatives
  23. Formulate policies for travel, reimbursements, and code of conduct to streamline operations.
  24. Develop innovative mobilization and marketing strategies to enhance project reach and impact.

Qualifications and Skills

Experience: Minimum 8-10 years in skill development, with at least 5 years in DDU-GKY project management (project execution, quality assurance, operations).
Education: Postgraduate degree (e.g., MSW, MCA, MBA) from a recognized institution.
Technical Skills: Proficiency in ERP platforms (e.g., Kaushal Bharat), MS Office, and project management tools.
Soft Skills: Exceptional leadership, communication, problem-solving, and organizational abilities.
Additional Skills: Proven expertise in project closure processes and stakeholder liaising beyond SRLMs (e.g., private partners, funding bodies).
Languages: Fluency in Hindi and English; knowledge of regional languages (e.g., Punjabi) is a plus.

Key Competencies

Ability to manage multi-state operations and deliver results under tight deadlines.
Strong understanding of DDU-GKY SOPs, guidelines, and compliance requirements.
Experience in training center setup, vendor management, and infrastructure maintenance.
Strategic thinker with a track record of driving team performance and project outcomes.

Why Join Us?

Opportunity to lead a transformative skill development initiative impacting rural youth.
Collaborative work environment with a focus on innovation and excellence.
Competitive compensation and growth opportunities within the organization.