Key Account Manager

Job Type: Full Time

Mode: Work from office

Redefining the global e-commerce landscape Join us as we revolutionize D2C brand delivery on global e-commerce marketplaces. We're on track to becoming a $1Bn company by 2025, and we need a dynamic Key Account Manager to drive our success We are seeking an ambitious Key Accounts Manager person for managing product listings, promotional campaigns, and online store operations. Our e-commerce operations role will feel like navigating a bustling marketplace where every day brings new challenges and opportunities. It's about leading strategic initiatives, optimizing sales channels, managing budgets, and analyzing data to drive growth. You'll collaborate across teams, stay ahead with industry trends, and ensure seamless operations. It's dynamic, fast-paced, and rewarding—a chance to innovate and make a real impact in the evolving world of e-commerce. We want someone who loves the dynamic world of e-commerce, wakes up every morning excited to interact with clients, and is not shy about picking up the phone for a chat.

Key Responsibilities:

• Account Management: ○ Develop and maintain strong relationships with assigned accounts or clients, serving as the main point of contact for all account-related matters and inquiries.
• Strategic Planning: ○ Collaborate with clients to align business objectives with company products or services through strategic e-commerce planning.
• Sales and Revenue Generation: ○ Drive sales growth through upselling, cross-selling, and promoting additional products or services. ○ Negotiate for better deals, Discounts and Higher Marketing Spends to drive growth.
• Promotions Campaign Management: ○ Plan and execute marketing campaigns and promotions in collaboration with clients. ○ Monitor campaign performance and provide recommendations.
• Data Analysis and Reporting: ○ Utilize analytics tools to track sales performance, customer behaviour, and market trends. ○ Prepare regular reports and presentations for clients and internal stakeholders.
• Collaboration and Coordination: ○ Work closely with internal teams such as Advertisement, and Supply Chain to ensure seamless execution of client strategies. ○ Coordinate product launches, inventory management, and fulfilment to meet client expectations.
• Customer Relationship Management (CRM): ○ Maintain accurate records and ensure all client interactions are documented. ○ Address client issues promptly and effectively to maintain high levels of customer satisfaction.
• Market and Competitor Analysis: ○ Stay informed about industry trends, competitor activities, and market developments. ○ Use in sights to identify new business opportunities and potential threats. You will fit into this role if you have 2+ years of experience on Amazon marketplace.
• Have 2+ years of experience managing client relationships and delivering exceptional customer service.
• Experience in handling FMCG and CPG brands is required, with a preference for those in the healthcare, wellness, and beauty sectors.
• Are Passionate about operations excellence
• Dive head first into ownership.
• Have an entrepreneurship mindset.
• Have experience in partnering with large brands- maintaining relationships with multiple stakeholders.
• Have experience working in the e-commerce ecosystem.

Why Assiduus Global?

• Assiduus: Your Cross-Border E-Commerce Groove
• Rocking the scene since 2018, accelerating global sales with tech finesse.
• Ranked#8 in the Deloitte Fast 50 and recognised by In 5000 and Forbes
• 60+ team members worldwide, the3rd largest E-commerce Accelerator.
• Join our team for equal opportunities, diversity, and innovation.

Let's make waves together at Assiduus

What's off the table? Here's our list of non-negotiables:

• No Blame games.
• We are not spoon-feeders, All we have are the crazy ones who carve their own paths.
• Yes Mam-No Mam No Boss culture

Psst... Interview Hacks to crack the role;) Show us:

• You are a hustler
• You have the ability to work creatively under pressure.
• You are results-oriented and can be confident while staying humble, persuasive and relentless.

A Glimpse of Us:

• Visit our website at

If you find the above details interesting; we encourage you to apply. We are building a diverse team whose skills balance and complement one another.

Assiduus Global is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status