Jira Administrator

3 weeks ago


Gautam Buddh Nagar, India Vensure Employer Solutions Full time

Join our India development centre team as a Jira Administrator where you will take charge of leveraging and optimizing Atlassian applications to meet the evolving needs of our stakeholders. You will primarily collaborate with key stakeholders across India and U.S. to drive innovation and efficiency through the effective use of Jira and Jira Service Management.

Requirement:

  • 4-6 years of development and system administration experience of Atlassian systems (JSM and JiraCloud) which includes
  • Experience in the design, build, automations and customization and roll out of advanced Jira/JSM workflows and schemes
  • Experienced in the selection and implementation of Marketplace apps
  • Testing and delivery of solutions/workflows and integrations with solutions such as Opsgenie, PagerDuty, Bitbucket, Confluence and other Jira instances
  • Create and maintain dashboards, reports and metrics to track and measure key performance indicators
  • Ability to write advanced JQL (Jira Query Language)
  • Ability to construct custom dashboards and advanced Filters
  • Ability to write custom plugins for Jira
  • Demonstrable experience customizing JIRA projects with various schemas, complex workflows, screen schemes, permission schemes, and notification schemes
  • Configure and manage incident, problem, and change management processes
  • Apply Jira/JSM best practices and ITSM principles to optimize services and processes.
  • Nice to have following certifications
  • ACP-120 - Jira Administration for Cloud
  • ACP-420 - Managing Jira Service Projects for Cloud
  • Experience in administration of Confluence, Atlassian Status Page and Atlassian Analytics is a plus
  • Support escalations & P1 issues
  • Excellent interpersonal skills to foster collaboration with diverse teams and stakeholders
  • Self-Organization:
  • Demonstrate strong self-management skills by taking ownership of deliverables and proactively identifying & clearing roadblocks in a timely fashion with minimal to no supervision
  • Ability to work in a fast paced environment, learn new skills, technologies as needed
  • Documentation:
  • Create clear, concise, and comprehensive updateable documentation for code, APIs, and system architecture to ensure that other developers can easily understand and maintain the work.
  • Process Improvement:
  • Continuously seek opportunities to improve development processes and workflows.
  • Continuously seek opportunities by staying up to date with latest Atlassian technology trends by advocating for adoption and be an efficiency ambassador


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