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OTM Technical Consultant

4 weeks ago

india Birlasoft Full time
Job Summary:We are seeking a highly skilled and experienced OTM (Oracle Transportation Management) Technical/Functional Consultant with a strong background in both functional and techno-functional roles. The ideal candidate will have a minimum of 4-9 years of experience working with OTM systems and will be adept at managing implementations, supporting projects, and working with the latest OTM Release Cloud versions. This role requires a comprehensive understanding of various OTM application modules, as well as the ability to translate functional specifications into design specifications for offshore teams.

Key Responsibilities:Lead and manage OTM implementation projects, ensuring timely delivery and alignment with business requirements.Serve as a liaison between business stakeholders and technical teams, providing expertise in OTM functionalities and best practices.Demonstrate strong technical and functional knowledge of OTM modules including order management, OTM finance, shipment management, and automation agents.Prepare mapping documents to interface OTM systems with EDI, WMS, order management, and finance systems.Translate functional specifications into detailed design specifications for the Offshore Delivery Centre.Write and optimize SQL statements for automation agents and other technical tasks required for OTM operations.Collaborate with technical teams to develop and deploy JSPX/XSL customizations, if applicable.Provide support and manage service tickets, ensuring timely resolution of OTM-related issues.Utilize ServiceNow tool for tracking and managing support requests and system updates.Stay updated on the latest OTM features and functionalities to provide continual improvements and enhancements to the system.

Qualifications:Minimum 4-9 years of relevant OTM technical/functional experience.Proven experience in managing implementations and/or supporting projects related to OTM systems, including exposure to OTM Release Cloud versions.strong understanding of the OTM lifecycle and architecture.Ability to prepare comprehensive mapping documentation and translate functional specifications.Proficiency in writing SQL statements and familiarity with automation agents.Hands-on experience with JSPX/XSL is a plus.Prior experience in support/ticket handling is essential.Knowledge of ServiceNow or similar support tools is advantageous.Excellent problem-solving skills and ability to communicate complex technical concepts clearly.Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.