ServiceNow Developer
3 days ago
Role : ServiceNow Developer (Service Portal)
Experience : 6 to 10 Years
Location : Pune / Bangalore / Chennai / Hyderabad / Trivandrum / Kochi / Noida (Hybrid)
Notice Period : 15-20 Days
Interview Process : 1st Round Virtual, Final Round Face-to-Face at Office
About the Job :
Our client, a leading multinational corporation, is seeking a highly skilled and experienced ServiceNow Developer with a strong focus on Service Portal development. This role is crucial for enhancing and maintaining their ServiceNow platform, specifically the user-facing Service Portal, and ensuring seamless integration with other IT systems. The ideal candidate will possess a deep understanding of ServiceNow modules, strong Core Java development skills, and hands-on experience in implementing and customizing Service Portal :
- Service Portal Development : Design, develop, and maintain custom Service Portal widgets, pages, and components to enhance user experience and streamline IT service delivery.
- ServiceNow Customization & Configuration : Configure and customize ServiceNow modules, including ITSM, CMDB, and other relevant applications, to meet business requirements.
- Workflow Development : Develop and maintain Request workflows within ServiceNow to automate and optimize IT processes.
- Integration : Implement and manage integrations between ServiceNow and other systems using REST APIs, SOAP, and other integration methods.
- Core Java Development : Utilize strong Core Java development skills to create custom scripts, business rules, and other server-side logic within ServiceNow.
- ServiceNow Administration : Perform general ServiceNow administration tasks, including user management, security configuration, and system maintenance.
- CMDB Management : Ensure the integrity and accuracy of the Configuration Management Database (CMDB).
- ITSM Integration : Implement and maintain integrations with other ITSM tools and systems.
- Troubleshooting & Support : Provide technical support and troubleshooting for ServiceNow issues and incidents.
- Stay Updated : Keep abreast of the latest ServiceNow releases and features, and recommend best practices for implementation.
Must-Have Skills :
- 6 to 10 years of experience in ServiceNow development.
- Extensive experience in developing and customizing ServiceNow Service Portal.
- Strong proficiency in Core Java development.
- In-depth knowledge of ServiceNow modules, particularly ITSM and CMDB.
- Hands-on experience in implementing and customizing Request workflows within ServiceNow.
- Solid understanding of Agile Scrum practices and methodologies.
- ServiceNow Certified System Administrator (CSA) certification (Must).
- ServiceNow Certified Implementation Specialist (CIS) certification (Must).
- Experience with ITSM Integration.
- Experience with CMDB.
Good-to-Have Skills :
- Proficiency in HTML, Angular.
- Experience in API development (REST, SOAP).
- Knowledge of BPM workflows.
- Experience in integrations and SOAP Service implementation.
Qualifications :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant ServiceNow certifications (CSA, CIS) are mandatory.
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