Delivery Manager – IT Contract Domestic Staffing

4 weeks ago

Bengaluru, Karnataka, India Horizontal Talent Full time

About the Role

We are hiring a high-impact Delivery Manager (Business Manager) to lead our IT Contract Staffing operations for the Indian domestic market. This role is tailor-made for professionals who have grown from hands-on technical recruiting into leadership, and are now ready to scale delivery across product-based and tech-driven client portfolios.

The ideal candidate is strategic, process-oriented, and performance-driven, with a deep understanding of the unique nuances of domestic IT contract staffing in India.

Key Responsibilities

  • Own and lead end-to-end delivery for IT contract staffing mandates across high-demand product-based and enterprise clients.
  • Manage and scale teams of Team Leads and Technical Recruiters, ensuring timely closures and quality submissions.
  • Collaborate with Sales, Account Managers, Business Heads, and Market Directors to understand client needs and translate them into delivery plans.
  • Build and execute strong hiring strategies for niche and hard-to-fill tech roles using premium sourcing channels.
  • Leverage platforms like Naukri (Resdex), Recruiter, GitHub, Stack Overflow, etc., to drive quality sourcing.
  • Ensure streamlined usage of ATS platforms (e.g., Bullhorn, CEIPAL) and recruitment dashboards for tracking performance, funnel metrics, and SLAs.
  • Train and mentor delivery teams not only on technical screening but also on soft skills, communication, and stakeholder handling.
  • Drive delivery metrics like TAT, submittal-to-interview ratios, fill rates, and client satisfaction scores.
  • Lead recruiter onboarding, performance reviews, and continuous upskilling initiatives.

Must-Have Qualifications

  • 10+ years of total experience in IT staffing, with at least 5-7 years in delivery/team leadership roles.
  • Proven success in hiring for technology and niche skills in the Indian contract staffing market.
  • Strong exposure to product-based client hiring and experience handling aggressive delivery timelines.
  • Hands-on knowledge of Naukri, Recruiter, Boolean search, and premium sourcing platforms.
  • Working experience with ATS tools such as Bullhorn, CEIPAL, or similar.
  • Ability to manage distributed teams, prioritize multiple roles, and drive performance against targets.
  • Strong communication, team leadership, and stakeholder management skills.
  • Ability to design and implement recruiter training programs for both technical and soft skill development.

Preferred Qualifications

  • Engineering/Technical educational background is a plus.
  • Exposure to hybrid or remote delivery models.
  • Experience working in mid-to-large staffing organizations with structured KPIs and reporting.

Important Note – Role Eligibility

This role is exclusively for professionals in IT Domestic Contract Staffing.

Candidates with experience only in the following areas will not be considered:

  • International markets (US/UK/EMEA/APAC)
  • Permanent/Full-time staffing
  • Non-IT domains (e.g., BPO/KPO, Healthcare, Manufacturing, BFSI back-office)
  • Internal HR, TA, Shared Services, or RPO without contract delivery ownership
  • Bench sales, H1B hiring, or freelance coordination
  • Experience without direct hands-on IT recruitment delivery in India

Why Join Us?

  • Opportunity to work with fast-growing clients and agile delivery teams
  • Drive impact across strategic hiring and talent delivery in one of India's most competitive markets
  • Access to modern recruitment tech stack and continuous learning programs
  • Work in a culture of ownership, collaboration, and performance

If you're ready to lead with vision, hustle, and deep market expertise — we'd love to hear from you.

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