Manager Investigations, KYC

3 weeks ago

Bengaluru, India ADCI - Karnataka - A66 Full time
Are you curious about where your career in operations might take you?
Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan, Maharashtra, Punjab & Delhi
This role will work across organizations to collaborate and deliver compliant solutions to a variety of Amazon Payments business units.
Key functions of the role include: working cross-functionally with, operations, risk management, driving projects to completion; developing strategies based on data; balancing business needs and building great customer experiences.
Key job responsibilities
• Supervise, coordinate, and direct the activities of RCO staff.
• Provide leadership support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, by meeting / achieving targets, deliver process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team
• Recommending and implementing changes to process and work methods. Innovating and designing new or improved processes to support the business needs
• Identifies trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team
• Implement best-in-class processes and practices for maintaining and exceeding productivity, quality and service level agreements
• Analyze the key levers of the business to identify trends and proactively act to improve quality and efficiency. Recruit top-quality investigators.
• People Development: by developing the career and skills of their investigator teams through continuous closure of performance feedback loops. Is expected to setup governance mechanisms on people processes. The manager would be responsible for engaging people, identifying training needs within his teams and accordingly up-skill. Responsible for creation of a roadmap based on improvement areas and career aspirations and track adherence. Should work towards creating a succession plan within his team

BASIC QUALIFICATIONS

- 4+ years of operational and/or retail management experience
- 2+ years of team management experience
- Bachelor's degree
- Extensive relevant industry experience 4+ years across Operations, Risk, Fraud investigations etc.
- 3+ years of team management experience.
- 4+ years of operation management and compliance experience; Experience using data to influence business decisions.
- Has shown consistent performance in leading people
- Exceptional operational, managerial, analytical and interpersonal skills
- Proven experience across the domain of Risk/ compliance Management & Fraud. A track record driving change and innovation

PREFERRED QUALIFICATIONS

- Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level
- Experience in operational excellence using six sigma methodologies
Our inclusive culture empowers Amazonians to deliver the best results for our customers.

  • Manager Investigations, KYC

    7 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Are you curious about where your career in operations might take you?Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan, Maharashtra, Punjab &...

  • Manager Investigations, KYC

    7 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DESCRIPTIONAre you curious about where your career in operations might take you? Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan,...

  • KYC Executive

    5 days ago

    Bengaluru, Karnataka, India The Muthoot Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    This job is provided by Fill the google forms to apply for job _ As a KYC (Know Your Customer) Intern, you will support the compliance team in carrying out KYC procedures, client due diligence, and regulatory reporting. This internship provides an excellent opportunity to gain practical experience in financial compliance, anti-money laundering (AML), and...

  • KYC Executive

    4 days ago

    Bengaluru, India The Muthoot Group Full time

    Job Description This job is provided by apna.co Fill the google forms to apply for job _ https://docs.google.com/forms/d/e/1FAIpQLSfbb1T5ntnqCt62-V5lS0FkblzQGo5PpeqeuJbVYxgXBdRNeA/viewformusp=header As a KYC (Know Your Customer) Intern, you will support the compliance team in carrying out KYC procedures, client due diligence, and regulatory reporting. This...

  • KYC Operations Specialist

    1 week ago

    Bengaluru, Karnataka, India Rippling Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • AML and KYC Specialist

    15 hours ago

    Bengaluru, India Teamware Solutions Full time

    Job Description About the Role: - As an AML/KYC Analyst, where you'll play a key role in client onboarding, performing CDD and EDD checks, and ensuring compliance with AML and KYC regulations. You'll ensure all documentation is accurate, investigate potential risks, and support a seamless onboarding process for new clients Key Skills Required: Expertise in...

  • Investigator - External Investigative Reporting

    1 week ago

    Bengaluru, India HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • KYC Executive

    5 days ago

    Chandrika Soap Factory, Bengaluru, India Muthoot Finance Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Fill the google forms to apply for job _ As a KYC (Know Your Customer) Intern, you will support the compliance team in carrying out KYC procedures, client due diligence, and regulatory reporting. This internship provides an excellent opportunity to gain practical experience in financial compliance, anti-money laundering (AML), and risk management...

  • kyc analyst

    3 days ago

    Bengaluru, Karnataka, India Randstad MENA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Job Offer Closes: 25 November 2025Summary Location: Bengaluru Corporation Building, KarnatakaClient: A client of Randstad IndiaType: Temporary Posted: 26 September 2025 Reference Number: JPC Next StepsContact the recruiter Set a job alert Create an account Search jobs Job Details Position: KYC AnalystLocation: Bellandur,...

  • Aml And Kyc Analyst

    1 day ago

    Bengaluru, Karnataka, India Randstad Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Candidates willing for contractual role alone should applyContractual period - 6 months (Randstad Payroll)For Client Details Pls connect in the below contact no: Work Location : BangaloreExperience into KYC, AML, Sanction Screening, Transaction MonitoringResponsibilities and Duties:Performing Anti-Money Laundering and Customer Due Diligence checks....