
Telecaller(Mohali)
1 day ago
Role and Responsibility:
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behaviour of the other.
- Keep record of every customer interaction and sales activities.
Requirements:
- Graduation or equivalent.
- Prior experience working as a telecaller or in a similar role.
- Having done a sales-related training program.
- Knowledgeable with computers.
- Having exposure to cultural norms and diverse viewpoints.
- Ability to change the communication style on unusual events.
- Excellent interpersonal, research, and record-keeping skills.
- Having the capability to receive critics without internalising them.
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