Freelance Role: SAP IDoc

Company DescriptionThreatXIntel is a cybersecurity startup dedicated to safeguarding businesses and organizations against digital threats. The company provides tailored and cost-efficient solutions, including cloud security, web and mobile security testing, cloud security assessment, and DevSecOps. With a proactive approach to security, ThreatXIntel continuously monitors and assesses clients' virtual environments to identify vulnerabilities and prevent potential threats. The organization strives to ensure every business, regardless of size, has access to high-quality cybersecurity services, empowering their clients to focus on growth with peace of mind.Role DescriptionWe are seeking an experienced SAP Logistics Support Trainer with strong hands-on knowledge in IDoc monitoring, ASN processing, delivery execution, and ERP-WMS integration. The role involves training operational teams, creating troubleshooting playbooks, and providing functional support for day-to-day SAP logistics issues including deliveries, consignment processes, goods issue/receipt (GI/GR), and interface failures.This role is ideal for a consultant who has worked in SAP SD / MM / LE / EDI / IDoc support and can teach business/end-users how to handle exceptions, analyze failures, and execute proper reversal procedures.Key ResponsibilitiesTrain users on how to monitor and troubleshoot SAP IDocsDeliver hands-on training on ASN creation, transmission, validation, and resend proceduresBuild and document standard operating procedures for:Delivery processing issuesASN failures or duplicatesIDoc workflow and error resolutionGI/GR confirmation issuesERP ↔ WMS interface failuresGuide users on how to verify ASN transmission historyTrain teams on how to avoid duplicate ASN sends and when resend is allowedCreate resolution manuals for:Stuck or failed IDocsMissing POD, missing GI, missing confirmationsTeach correct reversal versus cancellation handling for consignment stock processesDevelop troubleshooting checklists for:SAP Delivery executionEDI/ASN processingIDoc status handlingWMS-SAP interface queuesSupport continuous improvement and process adherence across SCM / OE / CSR operational teamsRequired Skills5+ years SAP experience in SD / MM / LE / EDI supportStrong practical skills inIDOC monitoring (WE02 / WE05 / BD87)ASN processing and message controlGI/GR confirmationsConsignment fill-up, issue & return flowsExperience handling WMS ↔ SAP interface issuesAbility to analyze EDI failures and reprocess stuck IDocsExperience training supply chain / order execution teamsStrong troubleshooting capability and documentation skillsSample Topics the Trainer Will CoverHow to display IDocs and understand processing statusHow to check if ASN was generated and successfully transmittedUnderstanding IDoc segments and ASN data structureSteps to reprocess failed or stuck ASN IDocsHow to validate GI/GR and prevent billing discrepanciesProper consignment order reversal methods instead of document cancellationHow to monitor duplicate ASN transmissions and prevent customer rejectionDeliverablesEnd-user training (live and/or recorded sessions)Troubleshooting playbooks and quick-reference guidesSAP transaction walk-through documentationError flow diagrams for common logistic failuresPost-production hypercare support (optional)Ideal CandidateHas worked in SAP support for Manufacturing, Distribution, or Automotive supply chainUnderstands business operations, not just technical screensCan clearly explain why issues happen and how to prevent themHas previously served as SAP Trainer, Logistics SME, or Order Execution Support Analyst