Consultant, SAP GRC
1 week ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant, SAP GRC
SAP GRC provides technical leadership in the assessment, design, and implementation of SAP GRC security and IT risk solutions.
Responsibilities:
• SAP User Role Admin, Security Patches, Application of support packages.
• Experience in support and maintenance of SAP AMS/ Implementation/ Support projects for clients across the globe.
• Apply security policies to the SAP systems as determined by the IT Security group
• Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling.
• Provide technical upgrades functional and technical enhancements.
• Installation, upgrade and maintenance of SAP and SAP related software products.
• Maintain HANA database, perform patch and service stack upgrades.
• Perform SAP Software Installation, maintenance and administration of UNIX and Windows based servers running SAP FI/HR/SRM/Portal, Solution Manager, Hana, Gateway).
• Daily monitoring, administrating, troubleshooting, and tuning of all SAP systems.
• Analyze performance bottlenecks and provide optimization techniques.
• Identify and ensure incidents and request are prioritized and assigned correctly as per Client guidelines
• Ensure SLA related KPIs are adhered to
• Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.
• Ability to confidently articulate information identified for delivery to the client
• Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.
• Experience in Application Maintenance Support. L0, L1 & L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.
• Responsible for successful Production start-up, Understanding of Roles & Authorizations
• Hands on Configuration experience
• Experience defining, implementing, and supporting business processes.
• Good understanding of incident management and change management.
• Must be able to communicate clearly and concisely.
• Strong attention to detail and outstanding analytical and problem-solving skills
• Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented
• Ability to thrive in a fast paced, rapidly changing team-oriented environment
Qualifications we seek in you
Minimum Qualifications
Graduate or postgraduate in B Tech, IT or MCA.
Preferred Qualifications/ Skills
• Good Communication skills
• Excellent customer facing skills that include conducting compelling technical briefing & demonstrations including issues, status reports and resolving impediments.
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