Customer Support Executive
2 weeks ago
Angara E-Commerce Private Limited is a luxury jewelry e-commerce company founded in the year 2007. It is a subsidiary of the American company, Angara Inc., which is headquartered in Los Angeles, California. Over the last few years, Angara has grown exponentially, establishing itself as a global leader in handcrafted colored gemstone as well as diamond jewelry. Our luxury jewelry is shipped to more than 65 countries worldwide, and has a presence in the United States of America, Bangkok, Australia, Canada, and the United Kingdom. In India, our offices are located in Jaipur and Noida.Angara was ranked the No.1 Online Jeweler in the US in 2020 by the leading American magazine, Newsweek. We were also recognized by Newsweek as 5 Year Champion on being voted among the best online jewelers in its list of “Best Online Shops” for five years in a row. That’s not all. Our ground-breaking innovation, ‘Create with Angara,’ earned us the Business Intelligence Group’s 2024 BIG Innovation Award as well as the #10 spot in Retail on Fast Company’s Most Innovative Companies 2024 list. In addition to this, we secured the prestigious Bizrate Insights Circle of Excellence Award for two consecutive years as well as the Business Intelligence Excellence in Customer Service Award 2023. Better Business Bureau has rated Angara A+ for excellence in service and our Trust Pilot rating stands at 4.5 out of 5.Job Description:1. Be customer-obsessed and build trust through your conversations 2. Champion opportunities to consistently improve the Angara experience3. Drive customer retention, reduce churn, and increase customer satisfaction4. Offer product options, alternatives, customizations to achieve sales goals5. Build customer loyalty for all present and future purchases 6. Be the voice of the customer and share solutions that will improve our experience 7. Test new strategies and drive customer value 8. Be a team player and collaborate with support teams to address customer calls outs9. Innovate on the customer's behalf to improve our products & services Qualifications : 8+ Years of overall customer support & sales experience, expert in written & spoken English 5+ years of experience in retail & online jewelry brands, luxury/auto brands & international banking/financial HNI Exceptionally strong customer handling and problem resolution skills, focus on quality & customer experience Ability to work independently & as a team, self-motivated, and demonstrate flexibility in approaching responsibilities and changeGoal-driven, target orientated, able to step back and look at the customer issues objectively and initiate solutions improve experience & processesProfessional demeanor and collaboration with all internal teams and colleaguesJewelry education/certification will be preferred
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Customer Support Executive
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Jaipur, India Customer Support Executive Full timeProcess - Chat/Voice Process, (Work From Office) Salary Slabs: - 14k to 34k ctc (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary ) Shifts - Rotational Shifts, 24*7 5.5 Working Days - Graduates, Undergraduates (Freshers And Experienced), All Can Be Hired Skills Required: - *Excellent Communication Skill...
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Telesales Executive
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Customer Support Executive
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Jaipur, India Qrologic Softech Pvt. Ltd. Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
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Customer Support Executive
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Jaipur, Rajasthan, India 33a31e47-af18-4291-9d99-bfc2b8a6187f Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionPink Adrak is a growing QSR and casual dining brand focused on delivering exceptional guest experiences through vibrant outlets, quality food, and a strong service culture.Role DescriptionThis is a full-time on-site role for a Customer Support Executive, located in Jaipur or Gurgaon. The Customer Support Executive will be responsible for...
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Customer Support Executive
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Customer Support Executive
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Jaipur, Rajasthan, India Happy Staffers Full time ₹ 3,00,000 - ₹ 4,00,000 per yearJob Title: Customer Support ExecutiveType: Full-time | 6 Days | 9-hr Day ShiftSalary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Support Executives to handle 150–200 outbound calls daily for lead generation and client assistance. Responsibilities include managing customer queries and maintaining CRM records. No sales...
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Customer Support Executive
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Jaipur, India T&N Business Services Private Limited Full timeJob Description - **Customer Support Executive** We are looking for Customer Sales Executive for Jaipur Location Salary upto - 1.28 LPA Shift Timings - 9:30am - 6:30pm 6 days working **Responsibilities** **Customer Service Responsibilities**: - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve...
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Customer Support Executive
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Jaipur, Rajasthan, India Seventh Square Full time ₹ 6,00,000 - ₹ 8,00,000 per yearAbout the Role:We are looking for a proactive Customer Support Executive to join our in-office team in Jaipur. This is a communication-heavy role that requires excellent spoken and written English, along with strong interpersonal skills. You'll be the point of contact for our sellers, buyers, and delivery partners, so the ability to clearly and confidently...
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Executive
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Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,56,000 - ₹ 1,68,000 per yearShare your details in this format ---Name--Contact--DOB--Qualification --Mail I'd --Aadhar no.--Location --Experience --Wi-Fi --Laptop --I5 processor--Please fill all the details then we can consider your application for the process.Description of process :-Roles & Responsibilities :-As a Customer Care Executive, you'll handle customer queries and resolve...
