
Back office Support
6 days ago
Company Description
James Walker Inmarco, a James Walker group company, is a specialist in the field of fluid sealing industry. We work in partnership with blue chip customers across oil & gas, power, chemical, fertilizer, and other process industries. Our expertise and innovative solutions make us a leading player in the market, ensuring reliability and efficiency for our clients.
Role Description
This is a full-time on-site role located in Mumbai for Back Office Support - Order Processing Executives. The role involves managing day-to-day back office operations, processing orders, maintaining accurate records, and ensuring effective communication with customers. You will be responsible for coordinating with the sales and finance teams to ensure smooth order processing and customer satisfaction.
Order Processing/Back Office Executives - Mumbai
Location – Mumbai
Total Experience – 2 to 3 years
Industry experience – Atleast 2 Yrs
Skills (Basic & Preferred) –
Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot table.
Experience in ERP system
Excellent communication, Sales support and customer service skills.
The ability to multitask, meet deadlines.
Current knowledge of industry trends and regulations.
Edu Qualif (Basic & Preferred): Graduate in B.Sc. or B.Com
Responsibilities:
Preparing and processing sales orders and quotations / tender submissions
Order processing and execution from Global and Indian Customers
Maintaining and recording sales/purchase.
Handling sales logistics and shipment coordination
Self-Correspondence, Independently Handling customer queries;
Coordinating with customers and concerned internal team members for Offers, Orders by emails and telephonic clarification.
Assisting Internal sales teams with administrative tasks and coordination
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