Delivery head
2 weeks ago
Role: Delivery head
Experience: 15-20 Years
Domain: Telecom
Location: Chennai
Qualification – B. Tech. (Electronics/ Telecom) or an equivalent recognised diploma in IT / Telecom engineering
Budget: 50-55 Lacs
Accountability:
• Profit & Loss
• People Management
• E2E Delivery Management
• RFP/RFI/Solution for Telecom Clients
• Customer relationship
• Build new business at offshore
Role & Responsibilities:
- The role is responsible for achieving the delivery KPI, revenue targets for the vertical by effectively handling Key accounts and taking care of their entire range of telecom requirements.
- The role is responsible for managing end to end RFP from customer existing/new accounts, coordinating first kick-off meetings, reviewing customer requirements, identifying Company capabilities for designing solutions, ensuring preparation of RFS and project take-off.
- Further, the role handles day-to-day customer management operations, provides timely resolution for customer issues and complaints within TAT, ensure long-term relations, ensuring customer delight
- The role is required to regularly interface with the client and take account of any changes in customer needs. The role is responsible for practicing effective relationship management, especially for clients requiring data solutions, to nurture associations.
- Responsible to generate repeat business, new business, increase account penetration, work closely with Regional Business Manager from client end
Key Skills:
- IT relevant technologies & Telecom business domain knowledge
- Good understanding of Telecom business & operating processes across verticals
- In-depth understanding/knowledge of cutting-edge sales and CRM concepts across segments
- In-depth understanding/knowledge of customer business processes, deliverables, competitors, expansion plans for the vertical
- Professional Skills - Customer Focus, Account Mapping, Customer needs understanding, Persuasion & Negotiation skills, Relationship Management, Customer Retention, Service focus
- Operational Effectiveness - Initiative & Passion, Resource Management, Attention to Detail, Interpersonal Skills, Achievement orientation, Problem-solving
- Strategic Focus - Decision Making, Sensing Opportunities, Business Cognizance
-
Delivery Head
7 days ago
Chennai, Tamil Nadu, India Firstsource Full timeJob Description:Firstsource is seeking a Delivery Head to lead our testing team. The ideal candidate will have extensive experience in testing and delivery, with a strong focus on quality and customer satisfaction.Responsibilities:Lead the testing team and ensure successful project deliveryDevelop and implement testing strategies to meet business...
-
IT Programme Delivery Head
2 days ago
Chennai, Tamil Nadu, India Client of Prasha Consultancy Services Private Limited Full timeWe require a highly skilled IT programme delivery head to lead our organisation's technology delivery efforts.The ideal candidate will have a strong technical background and a proven track record in delivering complex IT programmes. They should possess expertise in developing microservices-based platforms using .Net Core, React, and AWS, as well as...
-
Head of Core Banking Delivery
4 days ago
Chennai, Tamil Nadu, India Intellect Design Arena Ltd Full timeAbout the Role:This is an exciting opportunity to join our team as a Head of Core Banking Delivery. As a key member of our leadership team, you will be responsible for driving the successful delivery of core banking transformation programs. Your primary focus will be on ensuring alignment with business objectives, managing cross-functional teams, and...
-
Cloud Delivery Head
2 weeks ago
Chennai, Tamil Nadu, India AIonOS Full timeCloud/Infrastructure/Resiliency Delivery Head RoleWork Location: Chennai- As a Technical Delivery Head you will support the planning and execution of a large portfolio of IT infrastructure projects accounts while monitoring ongoing operations.- You will oversee delivery for Cloud and Infrastructure Mgmt Projects - both development and managed services.- You...
-
Cloud Delivery Head
7 days ago
Chennai, Tamil Nadu, India AIonOS Full timeCloud/Infrastructure/Resiliency Delivery Head RoleWork Location: Chennai- As a Technical Delivery Head you will support the planning and execution of a large portfolio of IT infrastructure projects accounts while monitoring ongoing operations.- You will oversee delivery for Cloud and Infrastructure Mgmt Projects - both development and managed services.- You...
-
Cloud Delivery Head
5 days ago
Chennai, Tamil Nadu, India AIonOS Full timeCloud/Infrastructure/Resiliency Delivery Head RoleWork Location: Chennai- As a Technical Delivery Head you will support the planning and execution of a large portfolio of IT infrastructure projects accounts while monitoring ongoing operations.- You will oversee delivery for Cloud and Infrastructure Mgmt Projects - both development and managed services.- You...
-
Service Delivery Head
3 days ago
Chennai, Tamil Nadu, India Citigroup Full timeCitigroup seeks a highly skilled Service Delivery Head to lead its Customer Service team. The successful candidate will be responsible for evaluating team performance, making recommendations for promotions and terminations, and driving organizational change through innovation and process improvement.Responsibilities:Resolve complex issues that impact the...
-
Delivery Head
2 weeks ago
Chennai, Tamil Nadu, India Michael Page Full time- Work along with seasoned leaders in the Product Engineering space - Own the entire delivery charter foe the Client with P&L responsibilities About Our Client - A global giant in the Electronic Manufacturing Services space - Our client is a market leader in the Product Engineering space - Our client works across a diversified set of clientele...
-
Process and Delivery Head
1 week ago
Chennai, Tamil Nadu, India Talent Corner Full timeRoles and Responsibilities Process Head would focus on analyzing, evaluating, and proposing recommendations to improve business processes. Minimum 3 years of hands-on experience in Data Science/Advance analytics using Python, SQL, quantitative and analytical skills required. Desired Candidate Profile 15+ years of work experience with process and...
-
Delivery Head
7 days ago
Chennai, Tamil Nadu, India Sutherland Full timeKey Responsibilities:• Digital Transformation Delivery:Lead the planning, design, and execution of Digital Transformation initiatives in the OSS/BSS Telco domain, including cloud adoption, AI/ML integration, data-driven decision-making, IoT, and automation across the enterprise.Drive strategic transformations involving the implementation of digital...
-
Senior Director Ls Delivery
2 weeks ago
Chennai, Tamil Nadu, India virtusa Full timeRole DescriptionThe Segment Delivery Head will be responsible for the overall delivery management of designated portfolio in Lifesciences domain and report to Global BU Delivery Head Key Responsibilities xc2xb7 Overall 18 years of IT work experience including 10 years of experience in handling Life sciences industry fortune 500 customers Track record of...
-
Centre Head
2 weeks ago
Chennai, Tamil Nadu, India Unacademy Full timeUnacademyHeadquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.Job...
-
Centre Head
2 weeks ago
Chennai, Tamil Nadu, India Unacademy Full timeUnacademyHeadquartered in Bengaluru, Unacademy is India's largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.Job...
-
Plant Head
1 week ago
Chennai, Tamil Nadu, India Covenant Consultants Full timePosition: Plant HeadLocation: Sri CityExperience:Graduate in Mechanical EngineeringExperience of over 20 years in production and related functions, in manufacturing sectorShould possess experience in implementing manufacturing systems including lean manufacturing system, JIT production or other systemShould have previous experience of handling / managing...
-
Service Delivery Director
6 days ago
Chennai, Tamil Nadu, India Mizuho Full timeMizuho Global Services India Pvt. Ltd. is a subsidiary company of Mizuho Bank, Ltd., one of Japan's largest banks. Established in 2020 as part of Mizuho's strategy to create a global processing center for banking and IT operations, MGS provides remote handling services for domestic and overseas offices, as well as group companies worldwide.A culture driven...
-
Senior Vice President-Tech Delivery
1 week ago
Chennai, Tamil Nadu, India Intellect Design Arena Ltd Full timeJDWe are seeking a Head of Technical Delivery with 20+ years of product implementation experience - especially in the Domestic BFSI space. The ideal candidates must have a proven track record of delivering business outcomes in complex, multi-stakeholder environments. As a Delivery Head, you will be responsible for driving end-to-end program delivery,...
-
Senior Service Delivery Manager
6 days ago
Chennai, Tamil Nadu, India Mizuho Full timeMizuho Global Services India Pvt. Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long term strategy of creating a captive global processing centre for remotely handling banking and IT related...
-
Senior Service Delivery Manager
3 weeks ago
Chennai, Tamil Nadu, India Mizuho Full timeMizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long term strategy of creating a captive global processing centre for remotely handling banking and IT related...
-
Senior service delivery manager
2 weeks ago
Chennai, Tamil Nadu, India Mizuho Full timeMizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long term strategy of creating a captive global processing centre for remotely handling banking and IT related...
-
Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India Ideas2IT Technologies Full timeRole: Delivery ManagerLocation: ChennaiAbout us:Ideas2IT is a high-end Product Development firm where Technology, Business, and Product engineering intersect. Ideas2IT started as a CTO consulting firm to help early-stage startups execute their technology vision. Now, we have grown to a full-fledged product development firm servicing the likes of Facebook,...