BPO Executive

4 weeks ago

Jaipur, Rajasthan, India Snaphunt Full time

The Offer

  • Fantastic work culture
  • Attractive Salary & Benefits
  • Opportunity within a company with a solid track record of performance

The Job

The BPO Executive is responsible for providing exceptional customer service and support to clients through various communication channels. This role involves handling inquiries, resolving issues, and ensuring a high level of customer satisfaction in a fast-paced environment.

Responsibilities-

  • International Outbound calling process.
  • Update and maintain the CRM system.
  • Giving effective and reasonable solutions to the customers and clients.
  • Evaluating all relevant data to handle inquiries.
  • Managing administration, communicating and coordinating with internal departments.

The Profile

Requirements-

  • Good English communications.
  • Open availability for 2 shifts:
  • AUS Shift - 5am-2pm ; UK Shift - 2PM-11PM
  • Monday to Friday (Sat. Sun. fix off)
  • Fresher or experience up to 1 year.
  • Experience in dealing with the public.
  • Graduate or Under Graduate.
  • Good computer skills.

Perks and Benefits -

1.Salary range - 12k-20k inhand (depending upto the interview round and previous experience + Incentives (Performance based)

2. PF/ESIC

3. Leave Encashment.

4. 5 days working

5. Fixed shift timing.

  • 6. One way cab facility (for specified locations)

The Employer

Our client is an IT enterprise having ITES and call center as its primary area of business. Whether you are eyeing market or looking for an insight that can help you drive towards profitable growth, our next-gen tech solutions are the needed tool for your business.

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