Payroll Expert

4 weeks ago


Hyderabad, Telangana, India myGwork Full time

This job is with Novartis, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Summary Location: Hyderabad #LI Hybrid

About the role:
To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope. About the Role

Your responsibilities include, but not limited to:

  • Support the team in the operational conversion of P&O strategic objectives.
  • Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
  • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
  • Track service requests and troubleshoots - analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control.
  • Support evaluation of the services / processes / continuous improvement in scope.
  • Contribute to P&O Services projects at country or BU level

Minimum requirements :


• Bachelor's Degree or equivalent in education and experience.

• Certified Payroll Professional designation or equivalent experience preferred.

• At least 5 years of experience in major payroll processing operation with employees

• Proficiency in English - other languages are an advantage

•Knowledge of any ticketing tool like Service Now

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

#LI-DNI

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