OTC - Process Associate
1 week ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of PA, Order to Cash
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
• Identify and rectify unidentified cash and manage end to end process of Cash applications.
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications we seek in you
Minimum qualifications
• Graduate in Commerce (B.Com)
• Freshers are eligible
• Good English language skills (verbal and written)
Preferred qualifications
• Prior experience in Accounts Receivable/Order to Cash
-
Business Process Assistant
6 days ago
Kolkata, West Bengal, India Click1 Consulting Services Full timeRequired Skills and QualificationsMinimum 2 years of experience as a Process DeveloperMinimum 3 years of experience as a Management TraineeMinimum 5 years of experience as an Assistant ManagerAll positions require experience in OTC collection and business-to-business process experience. On-paper experience is mandatory.
-
Process Associate
1 week ago
Kolkata, West Bengal, India Career Comfort Full timeJob Description: Process Associate (Night Shift)Location: Sec V, Salt Lake, KolkataJob Type: Full-timeShift Timing: US Shift (5:30 PM - 7:00 AM; Any 9.5 hours)About the RoleWe are looking for a Process Associate to join our dynamic team. This role requires individuals with excellent communication skills and a customer-focused approach to handle processes...
-
Process Associate
2 days ago
Kolkata, West Bengal, India Career Comfort Full timeJOB ROLE - PROCESS ASSOCIATEWe are hiring for a renowned BPO with 3000+ employee base in Kolkata for night shifts.LOCATION - Kolkata, salt lake sector 5SCHEDULE- 5 days/week (Saturday & Sunday off )NO SALES & NO TARGETWHO CAN APPLY -12th pass/freshers/graduate/experiencedGood at English communicationComfortable with night shiftPERKS & BENEFITSFree cab drop...
-
Process Associate
7 days ago
Kolkata, West Bengal, India Career Comfort Full timeJOB ROLE - PROCESS ASSOCIATEWe are hiring for a renowned BPO with 3000+ employee base in Kolkata for night shifts.LOCATION - Kolkata, salt lake sector 5SCHEDULE- 5 days/week (Saturday & Sunday off ) *NO SALES & NO TARGET*WHO CAN APPLY -*12th pass/freshers/graduate/experienced*Good at English communication*Comfortable with night shiftPERKS & BENEFITS*Free cab...
-
Process Associate
1 week ago
Kolkata, West Bengal, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
Process Associate
1 week ago
Kolkata, West Bengal, India Genpact Full timeJob DescriptionGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for...
-
Senior Process Improvement Associate
6 days ago
Kolkata, West Bengal, India Genpact Full timeAs a Senior Associate at Genpact, you'll have the opportunity to make a significant impact on our clients' businesses. Our VISTEX team is seeking a skilled professional to join our ranks as a Senior Process Improvement Associate.About the RoleIn this role, you'll be responsible for gathering, analyzing, and interpreting consumer data to provide valuable...
-
Kolkata, West Bengal, India GENPACT India Private Limited Full timeAssistant Vice President - Order To Cash - Applicant should have rich exposure in end-to-end O2C process such as Cash applications, Order Management, Invoicing and Collections.- Should have exposure in leading Digital Transformation.- Exposure in driving process improvements and optimizing the order to cash cycle.- Should be excellent in client & stakeholder...
-
Voice Process Associate
6 days ago
Kolkata, West Bengal, India Teleperformance Global Services Private Limited Full timeCompany OverviewTeleperformance Global Services Private Limited is a leading provider of customer experience solutions, committed to delivering exceptional service to our clients and their customers.About the JobThis is an exciting opportunity to join our team as a Voice Process Associate, working on a rotational shift basis to ensure 24/7 customer...
-
Process Associate
4 days ago
Kolkata, West Bengal, India Career Comfort Full timeJob DescriptionJob Description: Process Associate (Night Shift)Location: Sec V, Salt Lake, KolkataJob Type: Full-timeShift Timing: US Shift (5:30 PM - 7:00 AM; Any 9.5 hours)About the RoleWe are looking for a Process Associate to join our dynamic team. This role requires individuals with excellent communication skills and a customer-focused approach to...
-
Process Assistant
2 weeks ago
Kolkata, West Bengal, India Amazon Full timeAmazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates...
-
Process Assistant
2 weeks ago
Kolkata, West Bengal, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:Amazon is a highly data driven company highly passionate about its customers. In this context it is vital...
-
Process Associate
3 days ago
Kolkata, West Bengal, India Career Comfort Full timeAt Career Comfort, we are seeking a skilled Process Associate to join our dynamic team. As a key member of our organization, you will be responsible for handling customer inquiries through various communication channels, ensuring prompt and accurate responses.Key responsibilities include executing assigned tasks efficiently while adhering to organizational...
-
Customer Service Associate
3 days ago
Kolkata, West Bengal, India Career Comfort Full timeCareer Comfort is hiring a Customer Service Associate to support our growing US Process team. As a Senior CSR, you will play a critical role in providing excellent customer service and ensuring the delivery of high-quality results.About the Role:Deliver exceptional customer experiences through phone and email interactionsCollaborate with colleagues to...
-
Process Associate
2 weeks ago
Kolkata, West Bengal, India Wipro Full timeWipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest...
-
Capgemini - P2P/O2C Controller
1 week ago
Kolkata, West Bengal, India Capegemini Full timeAbout Capgemini:Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year...
-
SPS Associate
1 week ago
Kolkata, West Bengal, India ADCI - West Bengal - H29 Full timeThe Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a...
-
otc - am
1 week ago
Kolkata, West Bengal, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
O2c Cycle
1 week ago
Kolkata, West Bengal, India Click1 Consulting Services Full timeJob DescriptionProfile - Process Developers , Management Trainee, Assistant managerLocation - KolkataCTC - PD - upto 4.2 LPAMT - upto 6 LPAAM - upto 8 LPAExperience - PD min. 2 YearsMT min. 3 YearsAM min. 5 Yearsall the positions must have the experience of OTC collection / business to business process experienceon paper experience is mustU.S. SHIFTCONTACT...
-
SPS Associate
2 weeks ago
Kolkata, West Bengal, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:The Seller Support Associate acts as the primary interface between Amazon and our business partners. The...