Senior Quality Assurance Specialist

4 weeks ago

Davangere, India TIGI HR Full time

PST overlap: 7 hours

Job Title: ServiceNow QA Engineer

Responsibilities:

  • Perform functional, regression, and integration testing of ServiceNow applications and modules.
  • Create, maintain, and execute test plans, test cases, and test scripts.
  • Identify, document, and track defects using standard defect management tools.
  • Work closely with developers, business analysts, and stakeholders to ensure quality delivery.
  • Validate ServiceNow configurations, customizations, and workflows.
  • Participate in agile ceremonies and provide QA updates.

Requirements:

  • 6+ years of experience in QA/testing of ServiceNow applications (ITSM, ITOM, HRSD, etc.).
  • Strong knowledge of QA methodologies, STLC, and defect life cycle.
  • Hands-on experience with manual testing; automation knowledge (e.g., ATF, Selenium) is a plus.
  • Familiarity with ServiceNow platform and modules.
  • Good communication, analytical, and problem-solving skills.

Nice to Have:

  • Experience with ServiceNow Automated Test Framework (ATF).
  • Knowledge of API testing (Postman, REST).
  • ISTQB or other QA certifications.

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