Inside Sales

4 weeks ago

Sahibzada Ajit Singh Nagar, India Infojini Inc Full time

Position: Inside Sales Executive / Inside Sales Representative Department: Sales Reports to: Inside Sales Manager / Sales Head Location: Mohali Shift: 07:00 PM – 04:30 AM IST Employment type: Full-time Role Overview The Inside Sales Executive is responsible for driving revenue growth by selling products/services remotely (via phone, email, chat or virtual meetings) rather than via field/face-to-face sales. The role involves generating leads, qualifying prospects, nurturing relationships, converting leads to customers, managing the pipeline, and collaborating with marketing, product and customer success teams. Key Responsibilities Proactively source and generate new sales opportunities through outbound calls, emails, social outreach and lead databases. Handle inbound enquiries (phone, email, chat) and convert them into qualified sales leads. Understand customer needs and requirements, and present/position the organisation’s products or services accordingly. Manage the full sales cycle – from lead generation, qualification, negotiation, to closure and hand-over to fulfilment/delivery if applicable. Maintain and update CRM systems with accurate customer data, activity logs, pipeline status and opportunity updates. Work closely with marketing, product and service teams to ensure consistent messaging, product knowledge and lead hand-offs. Achieve and exceed monthly/quarterly/annual sales targets and metrics (calls, leads, conversion rate, revenue). Provide exceptional customer service, follow-up on sales leads, nurture existing customers for upsell/cross-sell opportunities. Stay up to date with industry trends, competitor offerings, product changes and market dynamics. Provide feedback from customers to product/service teams to help refine offerings, pricing, positioning.

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