Head of Retail Operations

2 weeks ago

Bengaluru, Karnataka, India Talentiser Full time

Hiring at India's largest amusement park and water park

Location: Bangalore Park

5 days and the first and third Saturdays are working

Staff quarters are available at minimal cost for employees

Team Lead: 2-3 now, 4-5 eventually

What you will do:

Expanding and growing our product line to incorporate special items and achieve substantial growth in non-ticket revenue.

 Incorporate innovative ideas from the Marketing Team into merchandise collection strategies.

 Develop and implement a seasonal and core product mix that is balanced with regards to demographic diversity.

 Maintain and create product development calendars for branded apparel, toys, and other merchandise collection to ensure key milestones are met and product launches are delivered within schedule.

 Work with the Creative team / agency to design, curate, and procure a unique line of Apparel and Merchandise.

 Manage the entire product lifecycle, from planning, buying & selecting merchandise to product placement and sales strategies across all our parks.

 Analyse products which are most profitable and adjust future product offerings accordingly.

 Consolidate the product needs from all parks to develop product design requests for design partners - ensuring needs of all businesses are met.

 Implement visual plan for displaying products online and at all retail stores. ∙ Drive sales, control costs, organize promotions and implement performance management process to improve retail outlet performance.

 Develop plans to ensure sales in all segment through cross offers, cross selling and proper signage.

 Strategies and plan for Product Design & Development – Overseeing and ensuring all design & development activities are carried out within the budget and are related to market demands and business strategy

 Maximize revenue opportunities

 Deliver a unique and memorable customer experience

KEY SKILLS:

 Category Management,

 Product development, Buying and Merchandising,

 Forecasting & planning, International sourcing,

 Brand Management, Retail Operations,

 Strategic Planning & Execution

 Profit and Loss Rationalization

 Inventory Management

 Supply Chain Management

 Vendor Management

 Brand Management

Experience:

o Minimum of 10+years of experience in category management, product development, buying and merchandising, or a related field within retail or the entertainment/amusement industry.

o Proven track record of managing merchandise collections, preferably in the apparel or branded goods sector.

o Experience working with cross-functional teams, including marketing, creative design, and supply chain, to align product launches and sales strategies.

o Prior experience in a theme park or tourism-focused retail setting is a plus.

Technical Skills:

o Proficiency in inventory management systems and forecasting tools.

o Strong analytical skills to assess product performance, profitability, and market demand.

o Knowledge of supply chain management and international sourcing, with hands-on experience in vendor negotiation and contract management.

o Familiarity with e-commerce platforms and visual merchandising strategies for both physical and online retail environments.

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