DDI Engineer

Hi All,

Movate is hiring for DDI Engineer Role,

Location: Bangalore

Shift: Flexible to work in Night shift

Yr of Exp: 2+ Years

Roles & Responsibilities:

• 2+ years of experience in a Technical Support role assisting customers via phone and ticketing systems

• Solid understanding of TCP/IP, DNS, DHCP, and other Layer 2/3 networking concepts

• Strong verbal and written communication skills with the ability to convey technical issues clearly

• Proven ability to troubleshoot and resolve technical issues independently

• Customer-centric mindset with a strong focus on service excellence

• Bachelor's degree in Computer Science, Engineering, or a related field—or equivalent hands-on experience

• Self-starter and effective team player with the ability to multi-task in high-pressure, fast-paced environments

• Experience with DDI solutions.

• Working knowledge of Linux/Unix or Microsoft Windows Server environments.

• Exposure to network administration, system administration, or enterprise infrastructure support.

• Understanding of support tools, lab simulations, and remote troubleshooting practices.

• Ability to handle outage calls and work collaboratively with engineering teams for escalations.

• Passion for continuous learning, knowledge sharing, and mentoring peers