L3/L4 -Infra Support

3 weeks ago

Chennai, India Best Infosystems Ltd. Full time

L3/L4 -Infra Support_Full-Time_Chennai


Job Tittle: L3/L4 -Infra Support

Job Type: Full-Time

Experience: 8+ years

Location: Chennai

Shift Timing: 6pm -3am


Job Description :

We are seeking a highly skilled Server Engineer with strong Azure experience to join our Infrastructure team. The ideal candidate will be responsible for managing, supporting, and optimizing our on-premise and cloud-based (Azure) server environments to ensure high availability, performance, and security.


Key Responsibilities:

*Administer, monitor, and troubleshoot Windows Server environments (2016/2019/2022).

*Configure and manage services in Microsoft Azure (VMs, Azure AD, Networking, Storage, etc.).

*Manage server patching, performance tuning, and routine maintenance tasks.

*Implement and support backup and disaster recovery strategies using Azure Backup, ASR, or other tools.

*Maintain infrastructure documentation, change management, and asset tracking.

*Collaborate with security and network teams to maintain compliance and security standards.

*Support Active Directory, Group Policies, DNS, DHCP, and other core infrastructure services.

*Provide L3/L4 support for infrastructure-related incidents and escalations.

*Participate in capacity planning, infrastructure upgrades, and cloud migration projects.

*Work with vendors and other teams for issue resolution and implementation support.


Required Qualifications:

*Bachelor’s degree in Computer Science, Information Technology, or related field.

*5+ years of experience in server administration and infrastructure support.

*Strong hands-on experience with Microsoft Azure services.

*Expertise in Windows Server OS, Active Directory, and related services.

*Experience with virtualization platforms such as VMware or Hyper-V.

*Strong understanding of networking concepts (TCP/IP, DNS, VPN, etc.).

*Familiarity with PowerShell scripting and automation.


Preferred Qualifications:

*Microsoft certifications (e.g., AZ-104, MCSA, MCSE)

*Experience in hybrid cloud environments (on-prem + Azure)

*Exposure to monitoring tools (e.g., Azure Monitor, PRTG, SCOM)

*Knowledge of ITIL processes and service management best practices


Soft Skills:

*Strong analytical and problem-solving skills

*Excellent verbal and written communication

*Ability to work independently and collaboratively in a team environment

*Willingness to learn and adapt in a dynamic environment

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