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Senior Salesforce CPQ Developer

1 month ago

Bengaluru, Karnataka, India HCLTech Full time

Job Summary

We are seeking an expert in Salesforce CPQ development and enhancement to lead the CRM Platform. This individual will engage with business users, applying their knowledge of business concepts for CPQ (Configure, Price, Quote).

Key Responsibilities:

  • Technical expertise in configuration and limitations of Salesforce CPQ.
  • Solve complex issues using troubleshooting methodologies combined with expert knowledge of Salesforce applications.
  • Work closely with CRM Platform & CRM Business teams to assess business requirements, support change, and deliver consistently high-quality customer experience.
  • Collaborate with team members in a virtual team environment to extend field experience and development capabilities to different geographies.
  • Formulate solutions for critical issues with Declarative Tools (Workflows, Approvals, Formulas, etc.).

Requirements:

  • Business Concepts CPQ
  • CPQ Specialist Certification
  • Cross-functional Collaboration & Partnership
  • Customer Experience
  • Customer Service
  • Declarative Tools
  • Platform App Builder Certification
  • Salesforce1 Mobile App
  • Salesforce CPQ

Benefits:

  • Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the end user experience.

Why this role matters at {company}:

This position plays a critical role in driving our company's success by delivering high-quality customer experiences through innovative solutions.