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Team Leader Operations

4 weeks ago

Mumbai, Maharashtra, India Practo Full time

Job Description

Position Overview:

We are seeking a dynamic and experienced individual to join our team as the Revenue Operations - Team Lead for Practo Assured. In this role, you will lead a team responsible for optimizing revenue generation processes, ensuring operational efficiency, and driving revenue growth for Practo Assured services.

Key Responsibilities:

Team Leadership: Lead and inspire a team of revenue operations professionals, providing guidance, mentorship, and support to achieve team goals and objectives. Revenue Optimization: Develop and implement strategies to maximize revenue generation for Practo Assured services through pricing optimization, upselling, cross-selling, and other revenue enhancement initiatives. Process Improvement: Continuously evaluate and enhance revenue operations processes to drive efficiency, scalability, and effectiveness. Identify areas for improvement and implement solutions to streamline workflows and reduce friction in revenue generation processes. Performance Monitoring: Establish key performance indicators (KPIs) and metrics to track the performance of revenue operations activities. Monitor performance against targets, analyze trends, and generate insights to inform decision-making and drive continuous improvement. Collaboration: Collaborate closely with cross-functional teams including sales, marketing, product, finance, and customer success to align revenue operations activities with overall business objectives. Foster a culture of collaboration and teamwork to drive collective success. Data Analysis and Reporting: Utilize data analytics tools and techniques to analyze revenue performance, identify trends, and generate actionable insights. Prepare regular reports and presentations for senior management, highlighting key findings, opportunities, and challenges. Training and Development: Provide training and development opportunities for team members to enhance their skills, knowledge, and capabilities in revenue operations. Foster a culture of learning and continuous improvement within the team. Compliance and Quality Assurance: Ensure compliance with relevant regulations, policies, and standards in all revenue operations activities. Conduct regular quality assurance reviews to maintain high standards of service delivery and customer satisfaction.

Qualifications:

Bachelor's degree in business administration, finance, or related field; MBA or equivalent preferred. Proven experience in revenue operations, revenue management, or related roles, preferably in the healthcare or technology industry. Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve goals and deliver results. Excellent analytical and problem-solving skills, with the ability to analyze complex data sets, derive insights, and make data-driven decisions. Exceptional communication and interpersonal skills, with the ability to collaborate effectively across functions and influence stakeholders at all levels. Detail-oriented with a focus on quality and accuracy in all aspects of work. Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Proficiency in data analysis tools such as Microsoft Excel, SQL, or similar tools; experience with CRM systems (e.g., Salesforce) and revenue management software preferred. Diversity

Job ID

31659

Job Type

Full-time

Location

Mumbai, Pune

Experience

3 - 4 Years

Business Unit

Assured

Organization

-

Posted

May 28th 2024

Posted By

Sai Amruthaa

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