Training Manager
4 weeks ago
JOB SUMMARY:
Responsiblefor
o Conducting training for Agent Advisors
o Updation of training modules
o Agent development
KEYRESPONSIBILITIES:
Conduct training modules forAgent Advisors
o ConductingFCS, BCS , and ICS
o Conducting GID's and IID's
o Conducting PRP and FOD as andwhen required
Look after training logistics
o Schedule training sessions
o Ensure wider participation ofagents in programs
Monitor progress of agents ona continuous basis
o Seek regular feedback fromagents , Sales Managers, Partner and Managing Partner
o Ensure that agents follow moral and ethicalstandards when dealing with clients
o Monitor Agent development
Update training material
o Review present trainingmaterial
o Scan environment
o Incorporate feedback fromAgents, Customers, ADMs, APs, Ps, MPs
Ensurethat the agents get updated and continuous information on Max Life products
Facilitateself development of agents
MEASURES OF SUCCESS:
Number of days f training
Customer survey rating
Pass percentage of agents
Pass percentage of Agents inIRDA exams
Compliance on IRDArequirements
Reduction in training cost
Awareness level of agents oncompetition
MINIMUMEDUCATION: Graduate in any discipline
MINIMUM/SPECIFIC EXPERIENCE: At least2-3years in sales and 3-4 yearsin conducting sales training
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