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Business Analyst-SuccessFactors
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About the RoleThe Digital Talent and Communications technology area have several exciting Business Analyst opportunities for experienced HR technology professionals to join our new Solution Strategy and Delivery team.Our vision is to build a high performing design and delivery team to partner with our Talent & Culture function and bring our goals of creating an exceptional employee experience to life.Business analyst-Talent ManagementBusiness Analyst -Recruiting & OnboardingBusiness Analyst-HR Service DeliveryBusiness Analyst -LearningBusiness Analyst -Data and Reporting
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type:PermanentRole Location:Bengaluru
What will your day look like?
As a Business Analyst, you are accountable to:Have a deep understanding of the HR Enablement (Core HR) business processes and requirements to recommend solutions and build high-quality requirementsPartner with the Product Owner, Journey Experts and Engineers to translate business problems into solution requirements and user stories to deliver business valueCreate user stores with acceptance criteria, sizing, business priority and value.Participate in backlog refinement to continuously review, sequence, prioritise, uncover dependencies and validate boundariesShape business requirements by making recommendations and suggesting alternatives to proposed solutionsProvide Level 3 support to allocated areas by responding and resolving escalated reported incidentsEnsure technology change management requirements are met when deploying into productionIdentify how the SuccessFactors Employee Central solution as well as other supporting T&C Solutions supporting HR Enablement can be best utilized to meet client requirementsSupport the Platform interface squad to understand business scenarios so that integration between modules and to and from external systems are fit-for-purpose and designed for runSupport business teams on business process impacts, user acceptance testing, training and change managementParticipate in application design, analysis, configuration, testing, deployment and maintenance in a large enterprise environmentParticipate in the assessment of application security, identity access management and data requirements, where applicable.Create and maintain high quality solution documentation, including business cases, scope, functional and operational requirements, process flows, manual and automated test cases and configuration workbooks.Understand technical options, limitations, costs, risks and roadmapsIdentify opportunities for continuous improvement and implement solutions to perform more effective and efficient business operationsProvide support with the resolution of escalated tickets, act as liaison to IT Services leads to ensure issues are resolved in a timely manner.
What will you bring?Extensive experience as a business/systems analyst, systems support, consulting, or related experience in HR SystemsUnderstanding of software development processes, operations management, and product management activitiesExperience with SAP SuccessFactors Employee Central (Core)Experience with test management and test automation tools is preferredExcellent interpersonal, client service, communication, teaming, organizational, and project management skillsProven track record of working with a senior stakeholder population on requirements and business process definition, Software Development/Systems Integration and Application SupportAbility to document and present solutions using various methods (people facing, presentations, and demos)Knowledge of HR business process design and developmentExperience working in a matrix organization and influencing multiple senior stakeholders to drive resultsExperience working with cross-border teams in a virtual environmentGood analytical skills to help our stakeholders to find best solutions for their business requirementsAble to work under pressure without any supervision, and a good team playerPlanning and coordinating of own and/or team's work activities to meet commitments and quality expectations.Employee experience mindset and human centred design principles
So why join us?
ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.
We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.
We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.
To find out more about working at ANZ visit
https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number [[85564]].
