Regional Operations Lead
4 weeks ago
Unacademy
Headquartered in Bengaluru, Unacademy is Indiaʼs largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.
Job Title: Centre Head
Location: Amravati, Maharashtra
Job Description :
We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.
Key Responsibilities:
- Leadership & Team Management: Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.
- Operational Oversight: Manage the daily operations of the center, ensuring smooth functioning and exceptional service delivery.
- Strategic Planning & Growth: Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development.
- Client & Stakeholder Relations: Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement.
- Financial Management: Oversee the center’s budget, ensuring cost-effective operations, financial performance, and resource allocation.
- Quality Assurance: Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed.
- Compliance & Risk Management: Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.
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