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Internal Sales

4 weeks ago

Bengaluru, Karnataka, India Hakke Industries Full time
Key Responsibilities:
  • Handle incoming sales inquiries via email, phone, and website leads.
  • Prepare and send quotations, proforma invoices, and follow-up for closures.
  • Coordinate with production, logistics, and finance teams to ensure timely deliveries and billing.
  • Maintain and update CRM systems and sales databases.
  • Support field sales team by scheduling meetings, follow-ups, and sending product brochures or technical documents.
  • Process sales orders and coordinate dispatch activities.
  • Address customer queries related to products, prices, and availability.
  • Assist in generating weekly/monthly sales reports for internal review.
  • Maintain records of customer interactions, feedback, and complaints for continuous improvement.
Required Skills & Qualifications:
  • Bachelors degree (B.Com / BBA / BA / Any graduate; MBA preferred but not mandatory).
  • 13 years of experience in internal sales, telesales, or customer support.
  • Proficient in MS Office (Excel, Word, PowerPoint); knowledge of CRM or ERP software is an advantage.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to multitask.
  • Customer-oriented mindset with a proactive approach.
What We Offer:
  • Competitive salary with performance-based incentives.
  • Opportunity to grow within the sales and marketing function.
  • Dynamic and supportive work environment.
  • Exposure to a wide range of industrial products and markets.