Automation Pega tester

Role: Automation Pega tester

Location: Hyderabad/Mumbai/Bangalore

Type: Fulltime

Mode: Hybrid

Detailed JD

This role would suit someone with 5+ years of experience in marketing or campaign testing, ideally with experience/exposure to PEGA, CCM.

• Prepare, write and execute relevant test cases mapping back to pre-determined criteria, including technical, functional and non-functional requirements and/or user stories.
• Develop, review and maintain test documentation including test plans, test cases and test completion reports
• Hands on experience with POSTMAN for API testing and able to write test scripts
• Developing automated tests using c#, maintaining automation code on GIT
• Conduct integration testing, end to end regression testing, user acceptance testing(UAT) and run independently at times.
• Work closely with the development team and helping them in identifying root cause by providing all details about the defects reported
• Identify, document and manage defects through to resolution.
• Work closely with the campaign manager and relevant stakeholders.
• Working experience in agile delivery, planning and co-ordinating program of work for multiple agile squads
• Demonstrated attention to detail and trustworthiness; meticulous towards detail and thoroughness in tasks, reliable, responsible, dependable, honest, and ethical to ensure quality and accuracy in work
• Experience in QA role that leverages PEGA/ CCM or equivalent technology to deliver data driven communications
• Strong interpersonal and communications skills that enable an individual to work in a fast-moving collaborative culture and influence the direction of the outcome.
• Ensure the timely release and management of campaigns from an accuracy and quality perspective, pre and post-execution, adheres to campaign design (e.g., distribution list, content, design and creative) and risk guidelines (e.g., regulatory rules such as opt-outs and GDPR)
• Resolve escalated campaign quality issues, eliciting insights and learnings that contribute to the refinement of QA guidelines and standards leading to the improvement in the quality of future campaigns.