Seller Coaching Specialist
2 weeks ago
To help support the FBA initiative supporting both our Merchant and Customer experience, the ideal candidate will drive merchant compliance via creation of multiple cases, coaching merchants and reporting key learning to the FBA Ops Seller Experience Specialist and FBA Ops Performance Manager.
Key job responsibilities
- Coach FBA Merchants on standard processes, shipment requirements and errors encountered primarily via email or phone
- Continuous improvements - enforce vendor and product compliance standards with FBA Merchants. Communicate corrective actions taken with individual shipments to Seller Services with the goal of having FBA merchants learn from mistakes and being compliant next time
- Suggest changes to the FBA merchant manual in order best practice is shared among FBA merchant community
- Data analysis of all defects recorded in logistic centers in order to drive an overall reduction in inbound issues
BASIC QUALIFICATIONS
- 1+ years of Seller / Vendor / Customer Support experience- Excellent command of the English language, including the ability to:
--Communicate fluently, both verbally and in writing
--Read and comprehend complex written materials with ease
--Express ideas clearly and effectively in various formats
- Demonstrated problem solving and analytical capability
- Independent and flexible with Strong business judgement
- Excellent Microsoft office/PC skills, including good working knowledge of Excel
- Work a flexible schedule/shift/work area
- Experience in FC operations
PREFERRED QUALIFICATIONS
- A background in FBA Seller Support and a proven sense of delivering operational excellence- Proficiency in another European language (ES or DE or FR or IT) is an added benefit
- The ideal candidate will have experience in research, analyzing data, seller communication and a strong customer focus
- He or she will be an inspiring team member and adapt quickly reacting to a changing environment.
- He or she has the ability to meet deadlines, prioritize workloads and maintains a strong attention to detail
- Working independently, bias for action and an ability to deal with ambiguity are of great importance
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
-
Seller Coaching and Development Manager
3 days ago
Hyderabad, Telangana, India Amazon Full timeAbout the RoleThis is an exciting opportunity to join Amazon's FBA Support Operations team in India as a Sr. Seller Coaching Specialist. You will work closely with the FBA Operations & Supply Chain team in Luxembourg to help drive various programs for improving overall experience of FBA Sellers.Key responsibilities include conducting trainings and providing...
-
Sr Seller Coaching Specialist
2 weeks ago
Hyderabad, Telangana, India Amazon Full timeWith Fulfillment by Amazon, Amazon's new and innovative service offering, any merchant can send inventory directly to Amazon, where it is stored and managed in one of our modern, secured facilities. Merchants may list items for sale on Amazon or use other sales channels such as their own website or third-party shopping/ auction websites. When orders are...
-
Sr Seller Coaching Specialist
2 weeks ago
Hyderabad, Telangana, India ADCI HYD 13 SEZ Full timeWith Fulfillment by Amazon, Amazon's new and innovative service offering, any merchant can send inventory directly to Amazon, where it is stored and managed in one of our modern, secured facilities. Merchants may list items for sale on Amazon or use other sales channels such as their own website or third-party shopping/ auction websites. When orders are...
-
Sr Seller Coaching Specialist
4 weeks ago
Hyderabad, Telangana, India Amazon Full timeWith Fulfillment by Amazon, Amazon's new and innovative service offering, any merchant can send inventory directly to Amazon, where it is stored and managed in one of our modern, secured facilities. Merchants may list items for sale on Amazon or use other sales channels such as their own website or third-party shopping/ auction websites. When orders are...
-
Sr Seller Coaching Specialist
4 weeks ago
Hyderabad, Telangana, India myGwork Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:With Fulfillment by Amazon, Amazon's new and innovative service offering, any merchant can send inventory...
-
Amazon Seller Growth Specialist
6 days ago
Hyderabad, Telangana, India Amazon Full time**Overview of Amazon:**Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994, Amazon has evolved into one of the world's most innovative companies, offering various products and services to consumers and businesses alike.**Role Description:**We are looking for...
-
International Seller Growth Specialist
2 days ago
Hyderabad, Telangana, India Amazon Full timeAre you passionate about empowering sellers to succeed on the Amazon platform? As an API Integration Specialist, you will play a key role in helping sellers navigate our Selling Partner APIs and integrate their products seamlessly.About the OpportunityWe are seeking a skilled individual with experience in project management to join our team. In this role,...
-
Fulfillment Operations Specialist
3 days ago
Hyderabad, Telangana, India Amazon Full timeJob OverviewWe are looking for a Sr. Seller Coaching Specialist to join our FBA Support Operations team in India. As a key member of the team, you will be responsible for formulating effective coaching strategies to influence Seller behavior through coaching and reducing defects in our supply chain.The ideal candidate will drive merchant compliance via...
-
Sellers Relationship Manager
4 days ago
Hyderabad, Telangana, India Amazon Full timeCompany OverviewAmazon is the world's largest online retailer, offering a vast selection of products to customers worldwide. We are committed to innovation and customer satisfaction, constantly striving to improve our services and products.Job SummaryWe are seeking an E-commerce Growth Specialist to join our team. As an E-commerce Growth Specialist, you will...
-
Global Seller Support Expert
4 days ago
Hyderabad, Telangana, India Amazon Full timeWe are hiring a skilled Catalog Specialist to support our growing Amazon Marketplace. In this role, you will work closely with Sellers to create product creation files, following Amazon's content creation guidelines.About the PositionThis is a fantastic opportunity to join our dynamic team and contribute to the success of our Sellers. As a Catalog...
-
Seller Compliance Specialist
3 days ago
Hyderabad, Telangana, India Amazon Full timeAbout the Job:">This role requires a skilled professional to manage critical seller communication, prioritize tasks, and enforce compliance policies.">Your Key Responsibilities:">">Engage with sellers through multiple channels to ensure compliance and responsiveness.">Collaborate with cross-functional teams to identify high-priority sellers for targeted...
-
Fulfillment Optimization Specialist
4 days ago
Hyderabad, Telangana, India Amazon Full timeJob Description:We are seeking a highly skilled Seller Coaching Specialist to join our FBA Support Operations team in India. This role involves formulating effective coaching strategies to influence Seller behavior through coaching and reducing defects in our supply chain.In this position, you will work closely with the FBA Operations & Supply Chain team in...
-
Amazon Seller Growth Specialist
3 days ago
Hyderabad, Telangana, India Amazon Full timeAre you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products...
-
Global Seller Partnerships Specialist
1 day ago
Hyderabad, Telangana, India Amazon Full timeAbout UsAmazon is a global e-commerce leader, providing unparalleled opportunities for individuals and businesses to grow and succeed. Our inclusive culture empowers Amazonians to deliver exceptional results for our customers.Job SummaryWe're looking for an experienced Account Management and Growth Expert to join our team. As a key member of our seller...
-
Seller Growth Specialist
6 days ago
Hyderabad, Telangana, India Amazon Full timeCompany OverviewAmazon is one of the world's leading e-commerce companies, offering a wide range of products and services to customers worldwide. Our mission is to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online.Job ResponsibilitiesAs an Onboarding Specialist, you will be responsible for...
-
Amazon Seller Growth Specialist
4 days ago
Hyderabad, Telangana, India Amazon Full timeKey ResponsibilitiesSeller Recruitment and Relationship Management: Identify and recruit new sellers, manage their relationships, and provide them with the necessary support to succeed on our platform.Growth of Sellers' Businesses: Drive the growth of our sellers' businesses by introducing them to new opportunities, improving their operational efficiency,...
-
E-commerce Experience Improvement Lead
2 days ago
Hyderabad, Telangana, India Amazon Full timeKey ResponsibilitiesIn this role, you will play a crucial part in enhancing the overall e-commerce experience for our customers by implementing effective coaching strategies to improve Seller behavior. Key job responsibilities include:Conducting trainings and providing mentoring + ad-hoc support to investigations specialists for the stream.Maintaining SOP...
-
Amazon Seller Growth Specialist
3 days ago
Hyderabad, Telangana, India Amazon Full timeAbout Us: At Amazon, we strive to make our Selling Partners successful on our platform. Our mission is to devise programs that recruit new Sellers and improve existing Seller performance by driving them to adopt relevant Amazon products and services.
-
Account Health Support Lead
7 hours ago
Hyderabad, Telangana, India Amazon Full timeAbout the RoleWe are seeking an experienced Account Health Support Ops Manager to join our team. In this role, you will be responsible for managing the performance and behavior of a team of 15-20 Specialists. You will work closely with the AHS Program Management team to execute daily staffing plans, identify and report significant volume and capacity...
-
API Integration Specialist, Intl Seller Growth
3 weeks ago
Hyderabad, Telangana, India Amazon Full timeThrough the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. In this context, Amazon is looking for a talented, Sales Rep to support the International Seller Business on our Amazon websites. You will help Sellers & 3rd Party developers integrate their full catalogue technically with...