International Collection Process
3 weeks ago
Company Overview
Hindustan Recruitment, established in 2020 and based in Chandigarh, is a leading provider of professional staffing services including staff augmentation and permanent hiring. Our nationwide network of recruitment experts works closely with clients to meet their human resourcing needs. We are a small but dynamic team of 11-50 employees, committed to delivering effective recruitment solutions to our clients. More information can be found on our website here.
Job Overview
The International Collection Process role is a full-time junior position based in Bhayandar, Thane, Mumbai. The ideal candidate will have between 1 to 3 years of work experience. This position requires a proactive individual capable of navigating the complexities of international collections. The role demands fluency in multiple languages and an ability to communicate effectively within diverse cultural contexts.
Qualifications and Skills
- Fluency in multiple languages (Mandatory skill), enabling efficient communication across various cultural contexts.
- Strong negotiation skills to manage and resolve collection issues with international clients effectively.
- Understanding of international laws and regulations to ensure compliance during collection processes.
- Excellent communication skills for clear and persuasive interactions with clients and teams.
- Problem-solving abilities for effective resolution of collection-related challenges and obstacles.
- Cultural sensitivity to handle diverse, international clientele with respect and understanding.
- Attention to detail to ensure accuracy and precision in all collection activities and documentation.
- Ability to work under pressure in a fast-paced environment, ensuring collection targets are met consistently.
Roles and Responsibilities
- Manage the international collections process, ensuring timely and effective recovery of outstanding payments.
- Communicate with clients in multiple languages to resolve payment-related issues and queries.
- Negotiate payment terms and settlements with international clients, maintaining a professional and courteous approach.
- Ensure adherence to international laws, regulations, and company policies during the collection process.
- Collaborate with internal teams to develop strategies for efficient and effective collections.
- Maintain detailed and accurate records of all collection activities and interactions with clients.
- Identify areas for process improvement and implement strategies to optimize the collection processes.
- Provide regular reports and updates on collection status and challenges to management.
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