Guidewire PolicyCenter Business Analyst

1 day ago

Pune, India Sky Systems, Inc. (SkySys) Full time

Role: Guidewire PolicyCenter Business Analyst Position Type: Full-Time Contract (40hrs/week) Contract Duration: Long Term Work Hours: Standard (Must work until 11:30am EST) Work Schedule: 8 hours/day (Mon-Fri) Location: Hybrid - Pune, India (3x days onsite/week in India) We are seeking a Business Analyst with strong experience in Commercial Property & Casualty insurance to support the Guidewire PolicyCenter Production Support team. This role focuses on monitoring incidents/requests, analyzing system issues, supporting workflows, and partnering with IT and business teams to ensure stable, efficient policy administration processes. Key Responsibilities Monitor ticketing system, analyze incidents/requests, provide solutions, or escalate to IT teams. Troubleshoot and resolve application issues; perform root cause analysis and recommend improvements. Support Guidewire workflows and provide expertise on workflow design. Facilitate requirements gathering sessions, stakeholder meetings, and documentation reviews. Collaborate with development and QA teams to ensure accurate solutions and effective issue resolution. Support UAT planning, test case development, execution, and signoff. Ensure solutions improve operational efficiency and align with insurance business processes. Build strong relationships with business users to understand needs and support ongoing enhancements. Required Qualifications 5+ years of Business Analyst experience in Commercial P&C Insurance . Experience with Guidewire PolicyCenter (highly preferred). Strong knowledge of policy administration systems and integration with external systems. Proficiency writing BRDs/FRDs, user stories, process flows, and data rules. Experience working in Agile/Iterative environments with SDLC & PMLC understanding. Strong analytical, problem-solving, and communication skills. Ability to self-manage, work through ambiguity, and meet deadlines. Experience using tools such as Microsoft Project, Excel, PowerPoint, SharePoint, and UI mockup tools.

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    3 days ago

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    3 days ago

    Pune, India Sky Systems, Inc. (SkySys) Full time

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    Pune, India Sky Systems, Inc. (SkySys) Full time

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