Infrastructure Engineer
4 weeks ago
Job Overview:
- Willingness to work flexible shifts.
- Be responsible for queue monitoring and acknowledging tickets.
- Ensure prompt & professional response to all incident tickets.
- Ensure all Monitoring systems are working and alerts from the system are taken care off
- Ensure all daily, weekly, monthly maintenance activity are done.
- Interact with subordinate supervisors’ customers.
- Vendor coordination for any escalated issues.
Desired Skills :
- Hands on experience in Azure including Azure portal, Entra ID, Subscription Management, Resource Management, Resource Monitoring
- Administer and support Microsoft 365 services, such as Teams Admin Centre, Exchange Admin Centre, Intune Admin centre, M365 defender, Security & Compliance
- Hands on experience in EDP Softwares like Sophos, MS Defender , Sentinel etc.
- Knowledge in Azure DevOps and concepts
- Hands on Experience in Firewall, Switches, and other networking components and functionalities.
- Hands on experience in managing server virtualization technologies like VMware, vSphere, vCenter,HyperV ,Logs monitoring.
- Strong knowledge in configuring, Managing, and maintaining, Windows 2016/2019/2022 Enterprise/Datacentre servers.
- Strong Knowledge in AD, DNS, DHCP and other services
- Experience in configuring File servers and managing Share folders.
- Working knowledge in PowerShell scripting and Automation
- Certifications In Azure Infrastructure
Soft Skills:
- Excellent problem-solving skills and Documentation Skills.
- Proven customer service skills.
- Good communication skills (Verbal & Written) and ability to work within a 24x7 support environment and must be able to meet SLA requirements
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