Technical Sales Engineer

2 days ago

Odhav, India Lathia Rubber Full time

Job TitleSales EngineerBand/ Grade Level Job Family Division LocationMumbai/Sonepat/AhmedabadDepartment Reporting toDirector/ Sales ManagerRole SummaryThe Sales Engineer is responsible for selling into new prospects as well as farming back into existing customer to ensure high renewal & customer satisfaction levels.Roles & responsibilities KRA 1Order Procurement and Client Relationship ManagementResponsibilities* Secures and renews orders and arranges timely delivery to the clients * Plans and modifies products to meet client needs * Researches and identifies potential clients for products or services. * Establishes new, and maintains existing, relationships with clients * Manages and interprets customer requirements * Persuades clients about the product that will best satisfy their needs * Visits prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages. * Attends to client complaints, if anyKPI1. Timely delivery of products 2. Accurate documentation of customer requirementsKRA 2Bill Processing and PaymentsResponsibilities* Ensure that all customer invoices are processed, planned in a timely manner * Work with the Accounts department to ensure payments come in before the credit period * Ensure there are no delays in payment in the planned credit limit and credit period * Tracks list of payments overdue drives its closure * Follows up on quotations raised * Ensure C form is duly filled and collectedKPI* Timely closure of customer invoices and apaymentsKRA 3Partnering with Sales TeamResponsibilities* Partners with sales executives to plan, prepare and execute on strategic deals in complex sales cycles * Collaborates with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support. Provides pre-sales technical assistance and product education * Collects and documents competitive intelligence * Helps in researching and developing new products * Handles sales services & complaints, enquiry generation * Creates and delivers powerful presentations and demos that clearly communicate the uniqueness of the value propositionKPI* Rate of new customer additionsQualificationMechanical Engineer/Diploma holdersSpan of Experience3 to 7 yearsSalary Range - 40,000/- to 60,000/- p.M

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