Zyla Health

2 weeks ago

Gurgaon, Haryana, India ZYLA Healthcare Pvt Ltd Full time
management:

- Act as the primary point of contact for corporate clients' HR and wellness teams.

- Build and maintain strong relationships to ensure client satisfaction and continued engagement with Zyla's health and wellness programs.

- Employee engagement strategy.

- Design and implement tailored engagement strategies to drive adoption of Zyla's health services by employees.

- Coordinate with internal and external stakeholders/agencies to timely execute the planned activities.

- Stick to budgets for all planned activities.

- Campaign management and communication.

- Get the communication designed from the Brand team as per the plans for employee awareness across multiple channels (email, in-app notifications, social media, posters, etc) and share it with the respective HR/Wellness team SPOCs.

- Ensure the communication for awareness, registration, participation, etc is communicated to all the respective employees through all the channels.

- Coordinate regularly with key stakeholders to ensure high visibility of our communication.

- Ensure all the engagement elements like decks, presentations, brand assets, etc are designed in high-quality as per Zyla's brand guidelines and the content in these decks/presentations are approved by the expert team.

- Data-driven insights and reporting.

- Monitor engagement metrics and track participation trends to identify areas of improvement.

- Share insights and regular reports with clients to highlight program success, employee health outcomes and engagement ROI.

Qualifications:.

- Minimum of 3 years of relevant B2B client servicing experience.

- Proven expertise in strategic account management and client success initiatives.

- Strong verbal and written communications skills.

- Event management experienceend to end.

- Strong analytical skills with a focus on driving actionable insights (hands on knowledge advanced Excel must).
(ref:iimjobs.com)

  • Key Account Growth Strategist

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    **About Zyla Health**Zyla Health is India's highest-rated personalized care management platform, focused on improving health outcomes. We enable care at scale for insurers and employers through our human-assisted AI on the 24x7 conversational Zyla app.Our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata...

  • Customer Support Operations Manager

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Company OverviewZyla Health is India's leading AI-powered care management platform, dedicated to improving health outcomes. Our platform enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app.We have partnered with top-notch investors from India and the USA and have been recognized by Google across...

  • Team Lead for Customer Support

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Care Implemented by ZylaCare implemented by Zyla spans across medical, physical, and mental health needs, powered by a complete in-house team of doctors and experts, as well as our proprietary AI engines - Athena, Lea, and Iris. We start with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic...

  • Senior Manager- Key Accounts

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Key Account Manager In-office role, Gurgaon About Zyla (www.zyla.in)Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes.Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+).Some of our clients include Aditya...

  • Senior manager- key accounts

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Key Account Manager In-office role, GurgaonAbout Zyla ( )Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated Some of our clients include Aditya Birla, Max...

  • Customer Support Team Lead

    3 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About Zyla (www.zyla.in)Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes.Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+).Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo,...

  • Customer support team lead

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About Zyla ( )Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej,...

  • Senior Manager of Strategic Partnerships

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Company Overview:Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. We enable care at scale for insurers and employers through our human-assisted AI on the 24x7 conversational Zyla app.About Your Impact:You will be instrumental in driving customer engagement initiatives to enhance key success...

  • Personalized Care Management Support Director

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Our MissionAt Zyla Health, our mission is to build the future of healthcare in India. We take a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user.We proudly boast about our work culture, at the core of which lies user-centricity and...

  • Senior Business Development Leader

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    **Job Description**Strategic Account Ownership: Take ownership and lead the scaling of key accounts within the pharma, insurance, and corporate channels of Zyla Health.Devise and execute impactful strategies for client projects, ensuring seamless implementation and continuous measurement of KPIs.Develop and execute strategic account management plans to...

  • Customer Support Team Leader

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About Zyla HealthZyla Health is a leading AI-powered care management platform in India, focused on improving health outcomes. Our mission is to provide personalized and real-time care to improve the quality and longevity of lives.Job Summary:We are seeking an experienced Customer Support - Team Leader to drive customer satisfaction, improve team performance,...

  • Proactive Customer Success Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About UsZyla Health is India's highest-rated personalized care management platform, enabling care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app. Our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, Astra Zeneca, and Pfizer.Job Description:We...

  • Account Growth and Management Executive

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About the Job:We are seeking an experienced Account Growth and Management Executive to join our team at Zyla Health. As a Senior Manager- Key Accounts, you will be responsible for leading the scaling of key accounts within the pharma, insurance, and corporate channels.Your Key Responsibilities:Develop and execute strategic account management plans to...

  • Key Account Leadership Specialist

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About the Role:As a Senior Manager- Key Accounts at Zyla Health, you will be responsible for leading the scaling of key accounts within the pharma, insurance, and corporate channels. This involves devising and executing impactful strategies for client projects, ensuring seamless implementation and continuous measurement of KPIs.Your Key...

  • Support Operations Team Manager

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About This RoleWe are seeking an experienced Customer Support - Team Leader to drive customer satisfaction, improve team performance, and ensure best-in-class support practices. The ideal candidate will be responsible for guiding, mentoring, and supporting our customer success team.Your Key Responsibilities:Lead, motivate, and mentor the Customer Success...

  • Business Development Director for Key Accounts

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    Job Description:We are looking for a Business Development Director for Key Accounts to lead the scaling of key accounts within the pharma, insurance, and corporate channels. The ideal candidate will have a proven track record of managing and growing key accounts in a B2B environment and possess strong negotiation, communication, and relationship-building...

  • Pharmaceutical Sales Executive

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    **Benefits**Opportunity to directly work on a very innovative product that has a big societal impact.Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, and operation gurus.An open setup where you can innovate every day.A home-like office with home-like perks :)

  • Account Management Director

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    **Required Skills and Qualifications**5+ years of experience in key account management, sales, or business development, with at least 2 years in a leadership role.Proven track record of managing and growing key accounts in a B2B environment.Strong negotiation, communication, and relationship-building skills.Ability to analyze data and market trends to make...

  • Healthcare Customer Success Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    About UsWe are a team of medical brains, tech geeks, operations gurus, and data scientists working together to create a platform that provides hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts.We have the finest talent across technology, data science, medicine, and management, and a product with an NPS...

  • AI-Powered Healthcare Customer Experience Leader

    2 weeks ago

    Gurgaon, Haryana, India Zyla Health Full time

    The RoleWe are seeking a proactive and experienced Customer Support - Team Leader to guide, mentor, and support our customer success team. The ideal candidate will be responsible for driving customer satisfaction, improving team performance, and ensuring the team follows best-in-class support practices.You'll play a pivotal role in creating SOPs, improving...