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ServiceNow Consultant

4 weeks ago


Tirupati, Andhra Pradesh, India InnovTrove Technologies Full time

Role - ServiceNow Consultant

Experience - 10+ years

Location - Remote

Work Mode - Work from Home (WFH)

Job Type - Contract

ROLE & RESPONSIBILITIES:

  • Lead and mentor technical, pre-sales, and delivery teams to ensure high-quality solution delivery and customer satisfaction.
  • Build and maintain strong relationships with key clients, partners, and ServiceNow account teams to identify and pursue new business opportunities.
  • Strong knowledge on major modules like CSM, ITSM, CMDB, CSDM, ITOM or SecOps.
  • Exposure to HRSD, IRM, FSM modules.
  • Oversee the end-to-end sales cycle for ServiceNow engagements, from lead generation and qualification through proposal, negotiation, and closure.
  • Track, analyze, and report on sales pipeline, revenue attainment, and market trends to leadership.
  • Stay current with ServiceNow platform advancements, industry trends, and competitor activities to inform strategy and maintain a competitive edge.
  • Ensure the competency team is aligned to revenue goals, providing coaching and support to maximize sales performance.
  • Represent the ServiceNow practice at industry events, conferences, and partner meetings to enhance visibility and credibility.

SKILLS REQUIRED:

  • Overall 10+ years of experience in ServiceNow sales, business development, or practice leadership roles, with a proven track record of meeting sales quota.
  • Strong understanding of ServiceNow products, solutions, and market positioning.
  • Experience in leading cross-functional teams and managing complex sales cycles.
  • Excellent communication, negotiation, and relationship-building skills.
  • ServiceNow certifications (e.g., Certified System Administrator, Implementation Specialist) are a plus.
  • Proven ability to meet or exceed revenue targets in a pre-sale or solutioning role.
  • Lead client workshops, technical presentations, and product demonstrations to showcase ServiceNow capabilities