Netcool Support
3 weeks ago
Kolhapur, India
GC Technologies Pvt Ltd
Full time
Location : Gurgaon - WFO
NP : 30 days
Experience :1+yrs
Budget : 1 to 5 yrs : 12LPA , 5+ yrs : 18 LPA
Payroll : STL - Sterlite Technologies Limited
Customer : IBM
Job ID for L1 & L2 Netcool Support : 637408
L1 Netcool support:
Customer : IBM
Exp : 1 to 5 yrs
NP : Max 30 - 45 days
- Location : Gurgaon - Work from office
- Bachelor’s degree in IT, Computer Science, or related field.
- 2+ years of experience in IT Operations with at least 2 years in Netcool administration and support.
- Strong working knowledge of OMNIbus ObjectServer, Impact policies, and WebGUI configurations.
- Experience with custom probe configuration and log/event ingestion (SNMP, syslog).
- Familiarity with integration of Netcool with ITSM tools like ServiceNow or Remedy.
- Proficient in scripting (Shell, Perl, or JavaScript) for automation and troubleshooting.
- Solid understanding of incident management, problem management, and change control processes (ITIL framework).
Excellent communication and coordination skills, especially under pressure
L2 Netcool Support:
Customer : IBM
Exp : 5+ yrs
Location : Gurgaon - Work from office
NP : Max 30 - 45 days
- Bachelor’s degree in IT, Computer Science, or related field.
- 5+ years of experience in IT Operations with at least 3 years in Netcool administration and support.
- Strong working knowledge of OMNIbus ObjectServer, Impact policies, and WebGUI configurations.
- Experience with custom probe configuration and log/event ingestion (SNMP, syslog).
- Familiarity with integration of Netcool with ITSM tools like ServiceNow or Remedy.
- Proficient in scripting (Shell, Perl, or JavaScript) for automation and troubleshooting.
- Solid understanding of incident management, problem management, and change control processes (ITIL framework).
- Excellent communication and coordination skills, especially under pressure
