Cloud Engineer

4 weeks ago

Hyderabad, Telangana, India Response Informatics Full time

Duration: FULL TIME

Cloud Engineer: 6-8 Years

Location: Hyderabad

This position will be responsible for daily administration and operation of the data and voice network, servers, virtual computing platforms (Nutanix), and other hardware supporting applications used by RxBenefits employees and clients. He/She is responsible for implementing and supporting existing network and infrastructure technology solutions within the organization and analyzing, evaluating, and implementing additional solutions productively and effectively.

Primary Duties & Responsibilities:

  • Responsible for the day-to-day administration of the onsite Nutanix infrastructure including configuration, upgrades, backups, and patching
  • Responsible for maintaining network infrastructure, including switches (Extreme), firewalls and wireless environments (firewalls and wireless platforms - Fortinet)
  • Responsible for onsite network services in Birmingham (DNS, DHCP, SNMP, etc.)
  • Responsible for the design, configuration, and tuning of application and server monitoring systems (Zabbix)
  • Responsible for responding to systems alerts, investigates, and resolves related system failures, and recovers/restores failed systems and applications
  • Acts as an escalation point for advanced end-user and PC support issues
  • Work closely with Cloud II and III team members to assist with the following environments
  • Assists with the configuration of local Active Directory and Azure related integration
  • Assists in the administration of Office 365 environment
  • Assists with the administration of our cloud infrastructure (AWS and Azure)
  • Assists with support of 3rd party hosted applications
  • Assists with development of operational documentation
  • Assists with creating, maintaining, and executing disaster recovery and high availability plans

Required Knowledge, Skills and Abilities:

  • A minimum five (5) years experience in IT.
  • Knowledge of Windows and Linux technologies.
  • Hands on experience with Windows and Linux servers
  • Hands on experience with switches, routers, and firewall maintenance
  • Knowledge of advanced network topology design and administration including LAN, WAN, Security, and related technologies.
  • Knowledge and experience with data backup and recovery processes.
  • Knowledge of virtual computing infrastructures (i.e. – Nutanix)
  • Ability to work independently and manage multiple projects and processes to achieve commitments.
  • Excellent interpersonal and communication (verbal and written) skills to all levels of the organization.
  • Process and technical documentation skills.
  • Skilled in organizing and communicating technology systems and services use to others.
  • Strong analytical and problem-solving skills.
  • General Technology and Application Support skills.
  • Ability to deliver on objectives.
  • Customer Service skills.

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