ServiceNow Developer with SPM Specialist

3 weeks ago

Aligarh, Uttar Pradesh, India Vriba Solutions Full time

Job Title: Senior ServiceNow Developer – SPM Specialist

Location: India (100% Remote)

Timings: 3.00PM to 12.00AM IST

Experience Level: 5 to 7 years

Job Summary

We are seeking a highly skilled Senior ServiceNow Developer with specialized expertise in Strategic Portfolio Management (SPM) to lead and support the design, development, and optimization of enterprise-wide ServiceNow solutions. The ideal candidate will bring deep knowledge of SPM modules and extensive experience across ITSM, ITOM, and Employee Center to deliver scalable, high-impact solutions that align with business goals.

Key Responsibilities

  • Translate business requirements into robust technical solutions using ServiceNow best practices.
  • Lead or contribute to the implementation and enhancement of SPM modules, including:
  • Project Portfolio Management (PPM)
  • Demand and Resource Management
  • Strategic Planning Workspace and Planning Items
  • Financial Planning
  • Goals and OKRs
  • Extend and maintain core functionality across ITSM, ITOM, and Employee Center.
  • Design and implement custom solutions using:
  • Client Scripts, Business Rules, Script Includes, UI Policies/Actions
  • Flow Designer workflows
  • Integrate ServiceNow with third-party systems using REST/SOAP APIs; ensure data accuracy and synchronization.
  • Support platform governance, configuration management, and performance optimization.
  • Create and maintain comprehensive technical documentation (configurations, workflows, procedures).
  • Collaborate in Agile/SAFe development environments and participate in sprint planning, reviews, and retrospectives.

Required Qualifications

  • Minimum 5+ years of ServiceNow development experience across multiple modules.
  • At least 2+ years of hands-on experience in SPM (formerly ITBM).
  • Strong technical proficiency in:
  • JavaScript, Glide API, and Flow Designer
  • SPM modules: Demand, Project, Program, Agile, Financial Planning
  • ITSM and ITOM modules
  • Experience working in Agile or SAFe delivery models.
  • Solid understanding of Employee Center for user experience design.
  • Proven end-to-end delivery of ServiceNow implementations in enterprise environments.
  • ServiceNow CSA certification is required; SPM/PPM certification preferred.

Preferred Qualifications

  • Experience with:
  • Performance Analytics
  • Service Portal or Employee Center Pro
  • Custom application development
  • Integration with Azure DevOps
  • Strong problem-solving and analytical abilities.
  • Excellent communication and interpersonal skills.
  • Ability to lead initiatives and mentor junior developers.

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