Marketing Manager
5 days ago
Marketing ManagerLocation: Mohali, PunjabAbout the RoleAt Tayal & Co., we have been serving Indian Railways and the mobility sector for over 25 years with safety-critical products, passenger comfort solutions, and engineering excellence. We are looking for a Sales / After-Sales Manager to strengthen customer engagement, manage client requirements, and support business growth.This role involves close coordination with customers, internal teams, and leadership to ensure smooth operations—whether in sales, after-sales, or service—based on business priorities.THIS IS NOT A DIGITAL MARKETING ROLE.Key ResponsibilitiesClient & Field Engagement: Represent Tayalco across Indian Railways headquarters, production units, and zonal workshops. Conduct site visits, meetings, and product evaluations.Sales & Business Development: Implement marketing and sales strategies for tenders, developmental orders, and new product introductions. Track opportunities from enquiry to delivery.After-Sales & Service Coordination: Manage installation, commissioning, and post-supply technical issues with the production and QC teams.Technical Documentation & Compliance: Prepare and maintain tender submissions, inspection reports, service logs, and performance records as per railway standards.Customer Issue Resolution: Coordinate root-cause analysis and feedback closure for any customer complaints or rejections.Cross-Functional Coordination: Bridge communication between marketing, quality, production, and purchase teams for swift execution.Market Intelligence: Gather on-ground insights on competitor activities, pricing, and new RDSO specifications.Reporting & CRM: Maintain dashboards for site visits, open issues, and order status through CRM tools and Excel reporting.Representation & Communication: Present Tayalco’s product capabilities confidently to railway officials and institutional buyers.Desired Skills & CompetenciesStrong understanding of sales processes, after-sales service, and customer relationship management in RAILWAYS.Excellent negotiation, communication, and interpersonal skills.Proficiency in reporting systems and MS Office applications.Ability to analyze performance metrics and implement process improvements.Strong leadership and team management skills.Ability to handle high-pressure situations while maintaining a customer-first approach.Knowledge of railway/engineering products, safety systems, or mobility solutions (preferred).Willingness to travel to client sites across India.QualificationsBachelor’s degree in Engineering, Business Administration, or related field.5–10 years of experience in sales, after-sales, or customer support roles within manufacturing, railways, automotive, or industrial sectors.Proven record of managing key accounts, customer service, and business development activities.Located in (preferred) or willing to Re-locate to Mohali, Chandigarh , Kharar or nearby .Why Join Tayal & Co.?Be part of a leading partner to Indian Railways with over 25 years of industry expertise.Great Travel opportunities across India.Learning and Negotiating with Top railway officials.Opportunity to contribute to both business growth and customer satisfaction.Exposure to advanced mobility solutions and collaborations with global technology partners.A culture built on quality, innovation, and long-term relationships.🌐 Learn more about us: www.tayalco.com
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