
Business Communication Trainer
4 weeks ago
Role Description
- This is a full-time on-site role for a Business English Trainer, in Bangalore (close to Electronic City). The trainer will be responsible to deliver English language and soft skills training
- They will need to monitor and evaluate the effectiveness of training programs through assessments and feedback.
- Trainers will need to conduct a training need analysis as per client need
- Provide coaching and feedback to trainees to help them come up the learning curve
- Conduct refresher or stratified training for batches that are bottom quartile
- Maintain key MIS related to all the above activities and ensure 100% compliance on reports
Qualifications
- Minimum experience of 2 years, of Voice and accent training in an International BPO
- Should have the flexibility to work in shifts
- Excellent communications skills and English language skills
- Good facilitation skills
- Proficiency with MS Office Excel, PowerPoint & Word
- Good people management skills
Company Description
Shradha HRD is dedicated to People Excellence and adds value to human resources to enable organizational excellence. Our corporate and institutional initiatives cover a complete spectrum of soft skills for HR, including leadership coaching, management development, communication excellence, BPO training, and digital learning solutions. We deliver measurable quality through customized training for multi-national and Indian clients. Our digital solutions for institutions enhance critical skills and employability and are tailored to the Indian context.
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